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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance company around

5
Love the way that you are only paying for when you use the car not for the times it sits unused, and the pricing is really fair and the tracker is super helpful too. Definitely recommend By Miles to all of my friends Reviewed on: 9th August 2022

The new way to insure your car.

5
Pay for exactly what you use, my insurance is half of what a normal Insurer would charge and that’s still the same even after leaving working from home and going back in the office. Reviewed on: 9th August 2022

By Miles is brilliant

5
By Miles is affordable and has reduced my costs massively Reviewed on: 9th August 2022

Literally paying for what you use!

5
Best insurance type I've ever used! There are times where I don't drive for a whole month and I only pay the fix cost which is about £20 per month. Highly recommended! Reviewed on: 9th August 2022

Saved me a fortune!

5
As a low mileage driver this company has saved me an absolutely fortune on my car insurance. Well recommended and quick response to any queries. Reviewed on: 9th August 2022

Profesional people and verry helpfull

5
I been 4yrars with them and i an verry happy fully recomanded Reviewed on: 9th August 2022

Best company

5
Never had a problem and gives great insight into my usage and spend Reviewed on: 9th August 2022

Win win!

5
The best insurance company I have been with. As a young (ish) driver, I’ve always struggled with high priced insurance. Being so in control and aware of my miles has really helped to keep the price down. The app is so helpful, tracking spending, journeys, routes and even being able to have a car health check is great! When calling the team, they are super helpful and answer any questions or concerns. Couldn’t recommend enough!! Reviewed on: 9th August 2022

Wonderful service and People

5
Not only is the cost incredibly reasonable, the team at By Miles are so helpful and friendly. We would never use anyone else Reviewed on: 9th August 2022

Finally financially fair insurance company

5
Fair rates per mile, honest prices, finally good insurance company, who is good to their loyal customer. Easy to control Reviewed on: 9th August 2022

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