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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
Seamless administration and excellent in every aspect Reviewed on: 9th August 2022
Colin Dowse's avatar
Colin Dowse

Innovative insurance

5
Great experience using this insurance company. I can see how many miles I’ve travelled using the app, this helps me budget. The app also has some other useful tools such as car location! Because I work from home, this insurance is the best option for me as I only pay when I use my car. Reviewed on: 9th August 2022
Camille's avatar
Camille

Problem free

5
Easy, fuss free and suits me as I don’t travel around much. Not yet made a claim though, so can’t comment on that process. Reviewed on: 9th August 2022
Monica's avatar
Monica

Bestest company I've ever used!

5
Super easy, super cheap, totally reliable company experience. All advisors have always been amazing and I can't fault them at all.x Reviewed on: 9th August 2022
Lexi's avatar
Lexi

Easy, fairly priced insuranxe

5
Always great customer service, really easy to change address etc or speak to someone online. Good competitive prices and I love the app! Reviewed on: 9th August 2022
Rebekahr's avatar
Rebekahr

Best car insurance I ever had

5
I don’t use my car much these days so the ability by by the mile is an awesome feature. Reviewed on: 9th August 2022
Neil Paris's avatar
Neil Paris

Good company

5
All good with this company. Money are good Reviewed on: 9th August 2022
Marian Istratescu's avatar
Marian Istratescu

Perfect Car Insurance for low mileage users

5
As I get older I drive less miles, and with lockdown etc. I have saved money by changing to this type of insurance. Bit I’m covered if I do decide to do more miles too. Reviewed on: 9th August 2022
John's avatar
John

Excellent service

5
The most easiest , simplest and straight forward insurance I have ever had allowing me to budget each month by monitoring my usage Reviewed on: 9th August 2022
Zoe Westwood's avatar
Zoe Westwood

I am loving it

5
The unique selling point of By Miles is an excellent and differential method of providing insurance. I find all aspects of the service meets my insurance needs - and you cant get better than that. Reviewed on: 9th August 2022
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N Jalloh

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