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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great for the weekend driver

5
I live in London and use my car for the rare site visit with work or a getaway on the weekend. So to be able to have insurance charged mile by mile has been really great in saving money against traditional insurance premiums. Reviewed on: 9th August 2022

Perfect insurance

5
Best insurance company I've been with! saved me so much money over the 3 years I've been with them, so glad I came across this company when I did. They deserve to win for making the customers life that little bit easier by providing affordable insurance. Reviewed on: 9th August 2022

Easy to use and fair prices

5
They are really fair in their pricing and the app is easy to use. I changed the details when I bought a new car and within 20 minutes the policy had been updated and I was covered to drive away…all on the app Reviewed on: 9th August 2022

Simple pricing and straightforward service

5
Really please with this company, especially as my premium went down for the the first time in 7 years! I like the app and how easy it is to use. I've been recommending it to others! Reviewed on: 9th August 2022

Fantastic low pay monthly

5
Definitely the cheapest by far. I drive to work everyday and take my daughters to gymnastics 5 times a week along with other trips. After almost 2 years with by miles i am only paying between £15-20 a month. It really helps in times where everything seems to be increasing this is only decreasing. Great app which is easy to use and tracks journeys and miles which is handy. Customer service are good and easily contactable. Reviewed on: 9th August 2022

Great company

5
My insurance is a lot cheaper with by miles Reviewed on: 9th August 2022

Brilliant cover

5
Great customer service through an easy to use app. Brilliant cover and very cheap !! Reviewed on: 9th August 2022

get a quote from miles and end up with a smile

5
wow what can you say about an insurance for your car . no hassle affordable car insurance its great. Reviewed on: 9th August 2022

Great product

5
It is great for me as I don’t drive that often. Couldn’t be better really Reviewed on: 9th August 2022

Good for me and good for environment!

5
Easy way to save money when not using car! Good for me and good for environment! Reviewed on: 9th August 2022

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