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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Does what it says on tin

5
Great company and affordable company, fast and efficient customer service. Reviewed on: 9th August 2022

Beat price ever.

5
This is the fairest and most reasonable insurance company I’ve ever used. Reviewed on: 9th August 2022

My prophey:Because of Bymiles there will be big industry car insurance rethink

5
Bottome line is: since joining Bymiles I'm saving at least £400-£500 per year - OR MORE - on car insurance. For decades now insurance companies have been making - probably billions - out of good drivers like me. I've been driving for over 45 years. I'm a smart and considerate drive that (so far) have avoided accidents by keeping safe distance from the vehicle in front, and being fully conscious that I'm driving a deadly weapon that can injury or kill not only others but myself too. So moment I get behind the wheel of the car my brain switches to 'driving/road' intelligence: ready react appropriately to whatever driving context I'm in (e.g. snow, ice, rain, traffic, speeding drivers, careless walkers, silly youths and young children.) And what is my my reward (before I met Bymiles): every year price increase in my insurance - in spite of nearly 45-years NO CLAIM BONUS!!! Good drivers like me (which is the majority of drivers) have always known that insurance companies are profiteering at our expense, but could never do anything about it because whichever insurancers you jump to the you were still being overcharged to pay for bad drivers. Punishing good drivers for the bad ones have always been unfair. And I think that as soon other good drivers 'wake up' to advent of Bymiles, that they like me will switch too. Would recommend Bymiles - you betcha! (Especially now when all cost of living prices are skyrocketing because of recent troubling global events: having an extra £400-£500 spending power in your back pocket is very much welcome!) Reviewed on: 9th August 2022

Cheap and cheerful

5
As someone who doesn't run up the mileage annually, this is ideal for my needs and prevents scalping low mileage drivers of high user prices. Reviewed on: 9th August 2022

Supreme Quality and Satisfaction

5
This is by far the best motor insurance strategy in these trying times. How much fairer can it be that you only pay for the journeys that you make- especially if you do not drive that often anymore as is the case with me. And to top it all the cost per mile is very reasonable. Reviewed on: 9th August 2022

perfect for low mileage drivers

5
perfect for low mileage drivers; reasonable price per mile. Reviewed on: 9th August 2022

Easy and convenient

5
The easiest company I've ever dealt with, love only paying for the miles I use and saves me so much money! Reviewed on: 9th August 2022

A no hassle friendly car insurance

4
Always send me notification when my bill is due,so I no where I am with them. Reviewed on: 9th August 2022

Excellent

5
Excellent customer service in transparent and helpful manner. Reviewed on: 9th August 2022

Excellent insurer

5
Very easy and effortless and only pay for what you use. Perfect for short travelling customers Reviewed on: 9th August 2022