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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent insurer

5
Very easy and effortless and only pay for what you use. Perfect for short travelling customers Reviewed on: 9th August 2022
mohammed_awadh@hotmail.com's avatar
[email protected]

Never looked back again

5
Was a bit worried when I initially joined, but after few years i will never look back again at another company... My premium goes down every year and only get charged for the miles used, saving me £200 a year .. thank you My Miles and keep the good work Reviewed on: 9th August 2022
Skyhawk's avatar
Skyhawk

Excellent, if I need any help your their 100%

5
Excellent service!!! Everything time I have requested assistance you have been thier and always happy to help. I would and have recommended to family and friends.. overall brilliant... Reviewed on: 9th August 2022
Fay Hadlington's avatar
Fay Hadlington

Easy, fair, and service-orientated insurance

5
I have used By Miles for the last two years and intend to continue doing so. The price is incredibly fair and squarely targeted at someone like myself who does not drive thousands of miles per year. I have had an excellent experience with the customer service team, who never fail to advise me appropriately and with a cheery tone. The app features are extremely useful - I particularly like the car medic and car finding features! I wholeheartedly recommend By Miles to any fellow low mileage drivers. Reviewed on: 9th August 2022
Jack Beazer's avatar
Jack Beazer

Best insurance!

5
I’ve been with bymiles for a couple of years now and found it better than any other car insurance. The app is super friendly, easy to change your car and very easy to get in contact with their customer support team. Reviewed on: 9th August 2022
Emma Bowe's avatar
Emma Bowe

Easy and fair pricing

5
Have had a brilliant experience with by miles. Cheap and manageable. Great app and customer service. Reviewed on: 9th August 2022
ldouglas90's avatar
ldouglas90

Excellent service and very good value

5
Sadly, for the first time driving in years, I needed my insurance this year and it was great to have a very good insurance company to deal with. I've stayed with them last year and hope to again next month too. The By Miles way really brought my costs down and has saved me plenty the last two years. Keep up the excellent work. Reviewed on: 9th August 2022
Gareth Jones 's avatar
Gareth Jones

I feel it's very economical for me as am low milage user. And also have no claims record.

4
Upto now I have continued using By miles as it's still competitive for me. Reviewed on: 9th August 2022
Dilip Tailor 's avatar
Dilip Tailor

Easy to use

5
Fantastic service, easy to use and easy to budget. I have recommended family Reviewed on: 9th August 2022
Terry Brown's avatar
Terry Brown

Top company for car insurance

5
This is a brilliant way to save money if you are not driving a lot, various options to pay the insurance, you can get money back too. Also, the mileage are restricted if you drive 150 miles daily or 10,000 every year. I have 3 cars in my household and all 3 of them are covered by By Miles. I have recommended 3 friends and received £300 referral credit too which is amazing. Keep up the good work By Miles. Reviewed on: 9th August 2022
Akter Uzzaman's avatar
Akter Uzzaman

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