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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent insurance company

The best and cheapest car insurance company have used so far as a low mileage driver. Bymiles are the only insurance company that have reduced my insurance premium renewal and by 50% too Also referred someone , received credit and don’t have to pay for mileage for the rest of the year Reviewed on: 9th August 2022

Very good service

I'm very happy with my vehicle insurance.. I receive detailed information every day, everything up to date, polite and and willing to help well trained staff. Reviewed on: 9th August 2022

Fantastic Provider

Definitely the most cost effective option for us and the customer service throughout has been faultless. Very easy to manage policy. Reviewed on: 9th August 2022

The best way to insure your car.

Simple, straightforward and cost effective. Reviewed on: 9th August 2022

Amazing best in class

By Miles is simply unbeatable. Love the company, love the concept. They've got a customer for life. Reviewed on: 9th August 2022

Great way to do car insurance for low mileage drivers

I’ve found By Miles a very easy and straightforward provider to deal with. I love the monthly feedback on mileage and costs done. I’ve recommended By Miles to friends. My only reservation is they seem to have an upper age limit on clients, regardless of no claims bistory. Reviewed on: 9th August 2022

Great value

Really suits my low mileage car. But if I have a rare longer trip then happy in the knowledge that there’s a daily mileage cap. And customer service is generally good too. Reviewed on: 9th August 2022

Saving all the way.

I have been insured with By Miles for 3 years now. As I don't do many miles (less than 10k in 3 years) I instantly halved my insurance costs in year 1. Imagine my surprise when they fell again the next year. Would I recommend you? I already do at every opportunity. Reviewed on: 9th August 2022

Great Service

Been a member for the last couple of years. I’ve contacted the customer service team on several occasions and have always received exceptional service - their helpful, quick to get back and keep you updated. When I had a breakdown and needed a tyre replaced roadside, the app made it super easy to find my breakdown cover and get it sorted. I love how transparent the cost is and how easy it is to check how far I'm travelling. Great insurance and very customer focused - wouldn't consider switching. Reviewed on: 9th August 2022

A life saver during difficult times

This policy was a life saver during these very difficult times. I feel so fortunate to have a policy that works for me, as if I brought an insurance policy elsewhere, I’d be paying an extraordinary fortune that wouldn’t justify the small number of miles I do yearly. So I just want to take this moment to say thank you to ByMiles, quite simply for just existing. It’s reassuring you’re there to help support me. Reviewed on: 9th August 2022

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