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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

All around great company.

Since joining by miles I’ve had nothing but good words of recommendation to family and friends, whenever I have needed help or a clear explanation for anything I’ve always been met by someone who’s eager to help. Reviewed on: 9th August 2022

Amazing!

Customer service very polite and I have had no problems. Always helped me. Reviewed on: 9th August 2022

Easy,Peary. Car insurance

Very easy to get insurance, when I had to make a claim that couldn’t of been easier, soo all round very pleased. Reviewed on: 9th August 2022

Never had better

I like the idea I only pay for what I use and it saves me pounds Reviewed on: 9th August 2022

Top company

Never had a problem with the service these guys have provided me in the past 2 years an now happily going into my 3rd with the company, any problems or issues I've had have been resolved quickly and with great customer service. Couldn't recommend this company high enough!! Reviewed on: 9th August 2022

Fantastic company with great service and ethos

I have been with by miles for almost 2 years and they have saved me money and provided a fantastic service, very transparent and keeps me updated Reviewed on: 9th August 2022

Great car insurance company

Very reasonable, would recommend. Reviewed on: 9th August 2022

Can not fault them

Usrd for the last 2year. Was going to change provider but customer service rang me and offered me a better deal than any other provider. The customer service is by far the best ive ever cone across thats including any customer service not just insursnce providers Reviewed on: 9th August 2022

Good value

Paying by the mile means that the premium is good value. Reviewed on: 9th August 2022

Recommend

It is far easy rather than other insurance companies Reviewed on: 9th August 2022

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