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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Revolutionary car insurance

Seriously this idea should have been thought of a long time ago. The entire process is just so easy and hassle-free. It is much much cheaper than other car insurance firms. The app is absolutely transparent and user friendly. I would definitely recommend this company Reviewed on: 17th August 2021

So far so good!

Very pleased with my contract with miles insurance so far. Love that it’s based on how much I drive rather than a flat rate! Reviewed on: 17th August 2021

Amazing value for money

Great way to pay for car insurance. Pay as you drive. Saved us so much money. Reviewed on: 16th August 2021

The best choice I made and the team is always ready to unswerving questions and help you .

All the questions I have the Bmiles team is always knowledgeably dealing with and gave me good advice, a team with whom you can go on chat and ask for any help any time, comparing to other insurances that would just give you the option of online when dealing with questions and queries. Prompt and quick answer to any questions through chat which I never thought I will find such insurance team.Greatest team! Bmiles you are the best! Thank you ever so much! Reviewed on: 16th August 2021

Great Insurance Product

Good pricing, quick and easy communication when needed. Even at renewal they do not take advantage of repeat customers. Reviewed on: 16th August 2021

A great way to insure your car

I don't drive a great deal of miles, so by miles works great for me, their customer service is great and really responsive. Reviewed on: 16th August 2021

So simple, so smart, so try them

Recommended by a friend I tried By Miles and have not looked back. The quote I got was a big saving on my policy and the £50 credit has lasted all year (partly helped by lockdown). Comms are great, the system is simple and for low mileage drivers it saves you lots. All of my family have since joined and we are all totally satisfied with By Miles. Reviewed on: 16th August 2021

A brilliant idea

I discovered By Miles last year, early in the first first Lockdown, when searching for the best deal for insuring my 4WD. As it's a low-mileage vehicle, and as it was grounded for much of the last 17 months, By Miles has already saved me a small fortune. It also sends me a monthly report on where the vehicle has been and when, which I find useful. This Company is excellent, and should be considered carefully by anyone with a low-mileage car. Reviewed on: 16th August 2021

Best Insurance

Well the reason I had gone for by miles insurance was because of the pay as you go option and that you can also earn the NCB even if thought you have only had a car insurance for 2-3 years. All the added features that I got for the same annual price that I would have paid to some other insurance company. Another added feature for me was when I travel I can see how much I get charged and have the whole history of the mileage and places I have been to. Their customer service also via the chat is quite friendly and good. They get the job done for any queries or issues. Reviewed on: 16th August 2021

Very good if low miles

happy with the service / experience and cost as long as you're not doing a lot of miles then its a good alternative to standard car insurance. Reviewed on: 16th August 2021

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