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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very good if low miles

4
happy with the service / experience and cost as long as you're not doing a lot of miles then its a good alternative to standard car insurance. Reviewed on: 16th August 2021
james friend's avatar
james friend

Great service and reasonably priced

5
The employees are always so helpful and respond so quickly; they resolve any issues so efficiently. ByMiles is reasonably priced and a great service. Reviewed on: 13th August 2021
Victoria Graham's avatar
Victoria Graham

great insurance for people who dont clock up many miles

5
i find by miles is very very good only pay for the miles you drive for as little as 2.4p a mile cant argue with that very happy with this insurance. Reviewed on: 12th August 2021
po loon wong's avatar
po loon wong

Superb insurance company

5
I am with Bymile now for 1 year now. Really cheap and under control insurance also give long distance discount if you travel more. Still with them in future my quote is £460 for the next year. Thanks Reviewed on: 12th August 2021
Waseem Baig's avatar
Waseem Baig

No miles No pay

5
It's a no brainer. Why be lumped in to an insurance policy that charges you the same as a mega mile traveling salesman? You just pay the Admin up front and then each month for mileage travelled. I have been with them for 14 months and the most I have paid for any one of them is £2.79 Plus your car has a tracker for the duration of your policy. I don't know where you will beet that. Reviewed on: 12th August 2021
Mr James F Young's avatar
Mr James F Young

Amazing and helpful

5
Best insurance company I have been with... the app is insanely helpful and the staff are wonderful Reviewed on: 12th August 2021
Marshall Huggins's avatar
Marshall Huggins

Sensible Car Insurance Costs

5
I’m a new comer to By Miles. The Customer Service Agent introduced and explained the benefits very clearly, enough for me to sign up immediately. I rarely drive now and insuring the car car with By Miles was practical and works well for my budget. If your car mileage has reduced, I highly recommend By Miles. It makes sense. Reviewed on: 12th August 2021
Gillian Nelson's avatar
Gillian Nelson

2 years with ByMiles. It's been great!

5
ByMiles away a great choice for me and my lifestyle. Saving hundred by paying for what I use rather than for what I don't like other insurers. Customer service has been really good too Reviewed on: 12th August 2021
RYAN F's avatar
RYAN F

Very Efficient

5
A very reasonable way to insure my car for the low mileage I do, very economical Reviewed on: 12th August 2021
mandi riseman's avatar
mandi riseman

Value For Money!

5
Easy to set up! Clarity! App works very well! Customer Service is outstanding! Reviewed on: 12th August 2021
Bhav's avatar
Bhav

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