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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

What a great find!!!!

5
Very happy I found Bymiles.co.uk quite by accident..what a great find as I am a pensioner and has cut my costs was paying over £500 per year ..I recommend your company to everyone Reviewed on: 11th August 2021
Brenda McEwan 's avatar
Brenda McEwan

Great savings & useful app

5
I dont drive my car very often so the thought of paying a lot of money for car insurance really annoyed me. I found out about ByMiles through a price comparison site and it really suited my lifestyle. My monthly costs are only around £100. The app that comes with it is great, it can do a diagnostic on your car and can also help you find your vehicle should you lose it in the parking lot / it get stolen. I only needed to contact customer services once and they replied very quickly and were helpful/friendly. Reviewed on: 11th August 2021
Carey Gorgees's avatar
Carey Gorgees

Mr

5
Awesome service and no comment at all. Reviewed on: 11th August 2021
Ganga Rai's avatar
Ganga Rai

A modern approach to insurance

5
ByMiles has a great approach to insurance where you are only paying for the amount of travel you are doing. This is create for those of us trying to reduce the amount of time in the car as it gives a clear financial advantage to walking! Reviewed on: 11th August 2021
Fraser Davies's avatar
Fraser Davies

Simple and cost effective way to have car insurance

5
Absolutely brilliant I love it how I can keep track of my costs Reviewed on: 11th August 2021
Jag's avatar
Jag

concientious green insurance

5
I'm saving money by only paying for the mileage I do and it's causing me to think about the environmental impact of using a car for short trips Reviewed on: 11th August 2021
Adrian Shenstone's avatar
Adrian Shenstone

Good value for money

5
I made a claim for my driver side window. It was smashed by a vandal. By miles made the claim easy. I also got fifty pound credit when I took out the policy! Reviewed on: 11th August 2021
Jacqueline Sterrett's avatar
Jacqueline Sterrett

A no hassle experience

5
Very efficient service and decent value for money plus not a lot of the usual infuriating and confusing computer stuff that us older people seem to be subjected to these days. Reviewed on: 11th August 2021
C Caine's avatar
C Caine

Exceptional insurance

5
Couldn't wish for more. Cheap insurance, great service, intuitive app + capped miles discount(other insurance companies would do the exactly opposite when you exceed the miles in the cover). Keep it going ByMiles Reviewed on: 11th August 2021
Cristian's avatar
Cristian

The best car Insurer ever

5
The best value for money, so glad that I chose 'Miles'. No going back to anywhere else Reviewed on: 11th August 2021
Raeesah Jamal 's avatar
Raeesah Jamal

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