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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great Insurance

Being a very low mileage user I find By Miles car insurance to be excellent for my needs. Reviewed on: 7th August 2021

Excellent friendly service

I have always had prompt and helpful service from By Miles. Fortunately I have not had to make a claim, but I would expect the same level of assistance to continue. Reviewed on: 7th August 2021

what not to like if saving me money.

Do not use my car much & only locally.Longest journey to visit family 200 miles round trip probably 4 times a year,in normal circumstances. I think this is a great idea,not being made to pay large premium as not on roads much.Have already got 1 friend signed up& got others interested...think as they had not herd about it before,were waiting to see how I got on.Now am telling them the few pence it costs each time go out in car,they will I am sure sign up when need to renew. I also like the fact I always know where my car is,that's brilliant. Reviewed on: 7th August 2021

Easy

Very simple and easy pay as you drive Reviewed on: 7th August 2021

Good

Quick customer service however only downside is that on weekends they are closed. Cheap compared to others so id recommend Reviewed on: 7th August 2021

SO EASY FROM START TO FINISH ON LINE.

I WAS UNSURE AT FIRST AND I AM 76 BUT IT TURNED OUT TO BE THE BEST MOVE I MADE> Reviewed on: 7th August 2021

Still taking other insurers to the cleaners

So easy to setup and understand. They even make it easy when you change car! Reviewed on: 7th August 2021

Meets a need in the market - fair prices for low mileage drivers

I don’t use the car on a day to day basis so my mileage is very low. By paying only for the miles I do, I pay a price for my insurance that’s a small fraction of the best price I could have got elsewhere. Reviewed on: 7th August 2021

Absolutely fabulous

An absolutely fabulous way to pay for car insurance. I have saved hundreds of pounds due to my low usage. Couldn’t.be happier Reviewed on: 7th August 2021

Too easy to save money

Having only joined 3 months ago, I am looking to save nearly 50% of my previous premium. Perfect for a low milage user. Reviewed on: 7th August 2021

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