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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

No-Brainer Insurance

5
Ideal for people who drive less miles. I mean, why should somebody covering 7000 miles per year, pay the same premium as a sales-rep driving 90,000 miles per year? Reviewed on: 6th August 2021
David Liverpool's avatar
David Liverpool

Pay as you go insurance

4
It is flexible. Very good insurance for those who drive less. Reviewed on: 6th August 2021
Mohammad Hossain's avatar
Mohammad Hossain

Great insurance

5
I chose this insurance for my first ever car because it was the cheapest and I don't tend to drive very often and over long distances, so it made perfect sense to go with bymiles. Customer service is fantastic, the staff is very fast in responding inquiries. Reviewed on: 6th August 2021
Anonymous's avatar
Anonymous

Low car usage equals low insurance

5
Great that I only pay for how often I use my car. Reviewed on: 6th August 2021
Lorna Knights's avatar
Lorna Knights

Fantastic

5
For someone like me who drives less and then a lot . I know exactly what my insurance is each month , and it’s by far the cheapest I have had , recommend friends all the time and then we both get £50 credit so some months I pay no insurance ….. highly recommend … great customer service also , u know what your getting Reviewed on: 6th August 2021
Conor flanagan's avatar
Conor flanagan

The way car insurance should be

5
ByMiles provided an experience that was hassle-free and that is why I decided to renew my policy. They protect your no-claims bonus as standard, and their customer service is by far the best I've had. Easy to use and saves you lots of money. Reviewed on: 6th August 2021
THEV1LL4N's avatar
THEV1LL4N

Excellent Insurance!

5
There are no hidden fees or costs within the policy. I have fully comprehensive cover for around £15 per month. The customer service has been excellent so far. Very impressed you the company and the product as a whole. Reviewed on: 6th August 2021
Rose's avatar
Rose

Best car insurance I've ever had

5
Easy on line application I know every mile I've done price was brilliant I've been driving for over 30 years & by miles is the best by miles (pardon the pun ) exceptional customer service faultless company Reviewed on: 6th August 2021
Karen Rigby's avatar
Karen Rigby

Only pay to drive

5
Only paying to drive, what a fantastic idea, Works brilliant , Blowing all competitors out the water. Well done. Reviewed on: 6th August 2021
Bexs Hughes's avatar
Bexs Hughes

Brilliant !

5
I've looked for a car insurance like this for years and this fits the bill perfectly. I have two cars and it suits this brilliantly. They keep in touch constantly too, thank you very much By Miles.. Reviewed on: 6th August 2021
Jim Carlow's avatar
Jim Carlow

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