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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Simply the best...

5
ByMiles is all you need from car insurance; - flexibility - great app - friendly and professional customer service. Reviewed on: 6th August 2021
Michal Krupinski's avatar
Michal Krupinski

Mr Parker Leeds

5
Excellent service and great value for money. Reviewed on: 6th August 2021
Gary Parker's avatar
Gary Parker

Pay for what you drive!

5
Great insurance company, been with them 2 years and wouldn't go anywhere else. Only pay for how much you drive so less driving less cost! Makes me consider my carbon footprint too as I will walk more instead of hopping in the car. Customer service is top notch and all done through the app (for us socially awkward millennials that hate talking on the phone!) Also great to see my balance over the month to see how much I'm spending, saved a chunk in lockdown! I love using ByMiles and I wouldn't want to switch to anyone else! Reviewed on: 6th August 2021
talia's avatar
talia

Great service

5
Everything was good no comments Reviewed on: 6th August 2021
Rio Lei Gao's avatar
Rio Lei Gao

Easy to understand, manage and on pocket !

5
With Bymiles for 3 years, better insurance at best price. Highly recommend. Reviewed on: 6th August 2021
PK's avatar
PK

very easy to obtain

5
no hassle easy done not the usual carry on one has Reviewed on: 6th August 2021
Peter Reynolds's avatar
Peter Reynolds

The Best Insurance Company

4
Really good policy, no headaches, great customer service. Reviewed on: 6th August 2021
Hushnara Begum's avatar
Hushnara Begum

Quite good

4
Very good idea, quite good implementation, usually works quite well, doesn't fail badly very often Reviewed on: 6th August 2021
Josh B's avatar
Josh B

Really nice people

5
Cheap as chips Very good Customer Service Reviewed on: 6th August 2021
Jason ward's avatar
Jason ward

very very good service

5
always notified in advance of any payments being taken Reviewed on: 6th August 2021
kenneth galloway's avatar
kenneth galloway

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