Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

A Great saving, and helpful staff ! Have recommended you to quite a few friends.

Very useful mileage details. Ideal for low mileage users like myself. Reviewed on: 6th August 2021

Best insurance company by miles and miles

Best price on the market i love that in the months when im not driving as much i save evan more. The app help me see how much my journeys cost and helps me stay more aware of what im using. Reviewed on: 6th August 2021

A breath of fresh air to insure your Car

Affordable, great cover and peace of mind in Car Insurance protection. Reviewed on: 6th August 2021

Fair price .good service

Good service .good price. Easy to get quote Reviewed on: 6th August 2021

Terrific tool

Provides so much information via the black box, including diagnostics, which provides peace-of-mind. Very happy with it!! Reviewed on: 6th August 2021

Cheapest

Cheapest car insurance and very friendly I also recommend for my family and friends Reviewed on: 6th August 2021

This policy has saved me £200 plus this year

An excellent company and policy which i have already recommended to others. Reviewed on: 6th August 2021

A loyal customer

Best insurance find ever 5 years ago . Still competitive . Customer service excellent when dealing with a no fault claim. Recommended to all my friends. Reviewed on: 6th August 2021

I WOULD DRIVE 500 MILES

Only positive feedback from me. From receiving the tracker to keeping on top of my mileage, it has been a seamless transition. I even had a problem with the tracker following a garage service and the follow-up was quick and clear. I have no hesitation in recommending By Miles to friends/family as a fabulous insurance option. Reviewed on: 6th August 2021

Best product for me and great service so far

I was skeptical at first due to being an app-based business but have had good customer service and it's been great to pay-by-mile now that I don't commute to work by car. Cost has reduced each year on renewal automatically without me needing to barter with someone over the phone each time. Built in no-claims cover is also nice (not thatI've had to use it). I've already recommended to a few people over the last year or so. Reviewed on: 6th August 2021

Alternative products

Car insurance
from AXA 2.84 from 166 reviews
Breakdown Assistance
from HSBC 1.79 from 13 reviews
Van Insurance
from Direct Line 4.75 from 4 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub