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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent insurance for low mileage drivers.

Works for me. I have short distance to work and occasionally I drive long distances. Reviewed on: 6th August 2021

Good price

It's cheap if you dont drive long distance Reviewed on: 6th August 2021

Ideal Insurance for low mileage

Very straightforward app based Insurance, track your monthly mileage easily. Haven't had a claim but sure they would be as efficient with dealing with it as other companies. Highly recommend. Reviewed on: 6th August 2021

Best Insurance I Ever Got

I love being able to pay for insurance only when I need to use my car. I don’t have to drive much these days except for the occasional grocery run so it’s proven to be very cost effective. Reviewed on: 6th August 2021

Something different

Like that I pay for how much I drive which at the moment is marking my insurance much more cost effective Reviewed on: 6th August 2021

Simple, reliable and affordable.

I honestly don't see myself ever leaving ByMiles. The insurance provider for life. Customer services are exceptional, I genuinely think the disruption they will bring to the market will put a lot of competitors out if business. Reviewed on: 6th August 2021

Really good idea

As someone who's recently moved closer to my workplace and doesn't need to commute anywhere near as often as I did, I was looking for a new insurer that was better value for money for my needs. By Miles is perfect and does 'what it says on the tin' . I pay a small fee in comparison to any other insurer I've experienced - set rate for when the car isn't in use and then what is, in my opinion, an excellent rate per mile travelled. I can see how much I'm spending and breakdown how much each journey costs via the app. Brilliant. Reviewed on: 6th August 2021

Best price and easiest car insurance to contact

I've never really gone out of the way to recommned a car insurance company before until now. Easy to contact via the messaging service and always helpful. In nearly 30 years of driving, year on year my insurance has gone up despite not claiming. I can't remember the last time I stayed with an insurance company, if ever. My insurance is down and coming out about 40% cheaper than my best quote from anyone else. Want to save money ? these should be your next car insurance company. Reviewed on: 6th August 2021

Miles Better

Due to the lockdown I have driven much less miles than normal but my old insurance estimate was over £120. More Reviewed on: 6th August 2021

Glad it was recommended

Great idea if you do average or low mileage. Glad someone told me about ByMiles. Highly recommend Reviewed on: 6th August 2021

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