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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

By miles - Works for us

We have a sporty second car that we enjoy driving locally with the top down! The By Miles insurance makes this economic for us and we can see how much it costs on the app. I have only had one issue with the mileage clocked and this was resolved very fairly. Reviewed on: 6th August 2021

Great service !this year especially during lockdown I have used the car very little and therefore have paid very little mileage . Which is how it should be !

I have only paid for the mileage used , which is as it should be ! Reviewed on: 6th August 2021

Fabulous

I really enjoy insured with bymile insurer. They are honest and no Hiding cost all is so straight and clear. Reviewed on: 6th August 2021

value for money and peace of mind

I have been a customer for a year and will certainly renew my policy again. Very pleased with the product and service. Reviewed on: 6th August 2021

Best of the best.

Iam a new customer but without any doubt I will be with ByMiles for ever as you keep things so simple and easy. Cannot expect anything more from an insurance company. Reviewed on: 6th August 2021

Exceptional customer service THANK YOU BYMILES

I have been with bymiles for approximately 1 year now and I have recommended it to as many. Their model is different from conventional insurance companies, I think bymiles is fairly priced. I hope to remain with bymiles for many years hopefully. Thank you Bymiles CEO and team . Reviewed on: 6th August 2021

timely customer service

although predominantly email based there is a helpline no Reviewed on: 6th August 2021

Great value for a great policy

The by the mile charging structure massively benefits someone like myself who doesn't travel a great distance over the course of the year. Everything has been easy to understand, set up and access and I would recommend them to people in the same situation as myself. Reviewed on: 6th August 2021

innovative new way for car insurance

encourages me to drive less and a honest company that reduces my premium without having to call every year Reviewed on: 6th August 2021

Paid out on contested claim

Paid out on a claim after l specifically told them l was contesting, still not resolved but my insurance as risen???? This is over 8 months ago !!! Reviewed on: 6th August 2021

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