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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Simple and easy

Such a clear way to buy and hold car insurance at a great price too Reviewed on: 6th August 2021

Perfect for me.

By miles has considerably reduced my insurance bill, as I've moved to working more from home. The base price was £200 less than the nearest renewal quote and I estimate I'll spend around £60 motoring. The app is easy to use, as is the device you install to track your miles. Reviewed on: 6th August 2021

Great insurance for low mileage customers.

Out of all the insurance providers out there I've found By Miles to be the cheapest and fairest. I've had interactions with their online support team who have been absolutely amazing. One of the best things about By Miles is that rather than raising my premium when it comes to renewal, they actually lower it and remain competitive! Reviewed on: 6th August 2021

Excellent pricing

Innovative pricing model that is fair to customers Reviewed on: 6th August 2021

Fairly priced insurance at last!

I’ve been with by miles for a while now and I’m really happy with how it’s working out, I sometimes go a month without driving my car because I use a work vehicle. It’s nice to only pay for what I use! Feels very fair Reviewed on: 6th August 2021

Amazing

Couldn’t be happier with my insurance, low cost, friendly service, all the benefits you could ask for and a handy app to use. Reviewed on: 6th August 2021

very happy to be a member

very happy o.a.p to pay for what miles you do Reviewed on: 6th August 2021

Pay what you drive

Great for me as I drive infrequently save money compare paying lump sum insurance. Easy monitor and review journeys. Reviewed on: 6th August 2021

Mr

It’s great no problem around a whole years and it’s cover everything can’t say any more great policy Reviewed on: 6th August 2021

Insurance the fair way

Very impressed as I don’t do many miles and love the fair way I am charged per mile. Especially love the customer care emails we get from time to time keeping us safe on the road. Reviewed on: 6th August 2021

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