Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Simple and ingenious

5
My son recommended this company as he uses it and knows how little I now drive. Such a genius idea to charge according to the mileage and patently fair to the customer. Reviewed on: 5th August 2021

Amazing, amazing amazing

5
I couldn’t ask for a better insurance company. With the app and the amazing customer service team there’s no questions unanswered. There is always someone to help if needed and very friendly. I would highly recommend Reviewed on: 5th August 2021

Suits me to a T

5
After being charged through the roof with other insurers even though I only use my car for trips I have byMiles a go and couldn’t be happier Reviewed on: 5th August 2021

Simple, fair and reasonable way to insure your car

5
Perfect service all done online one bill per month for mileage driven. Very reasonable initial payment to insure your car. Low mileage drivers are will save a fortune. Reviewed on: 5th August 2021

Best company for insurance

5
Best company for insurance because if you don’t drive it doesn’t cost you. you will only pay when you drive.... Reviewed on: 5th August 2021

Affordable and responsive customer service

5
Way cheaper if you don't do lot of daily miles. Good customer service Reviewed on: 5th August 2021

fantastic company

5
best insurance company ive ever had Reviewed on: 5th August 2021

Excellent service

5
Easy set up , hassle free insurance Reviewed on: 5th August 2021

Champion insurance

5
By far this is the best insurance company I have ever had its has saved me hundreds of pounds not to forget the car medic it gives advance notice if something is wrong with the car excellent. Reviewed on: 5th August 2021

At last effective car insurance!

5
Joined, didn’t renew, realised my mistake and rejoined the following year. Bonus! Sign up a friend or 2 and never pay anything but your initial fee if you drive low miles. Reviewed on: 5th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review