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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Suits my car use

4
I have been looking for an insurance company where I pay for my actual mileage use, rather than for simply having one. It encourages more thoughtful driving. Reviewed on: 5th August 2021

Great value app!

5
Much cheaper than standard car insurance as they charge by the mile; easy useable app too. Reviewed on: 5th August 2021

Only just joined the team

4
Been driving for 4 years now on my second car now, never really done that many miles a few trips longer then normal but nothing to major. This time on renewal I came cross my miles it was the cheapest but skeptical at first as never heard of them but once I had looked in to them it actually looked soilds for me as I don't do that many miles and have the change of paying less for my premium thought that was a win win. Also had my bike license for 3 years on my second bike still not many miles definitely done more on my current bike then I did on my first, now thw bike insurance is due and was looking for something similar to my miles but nothing as of yet could be a opportunity for my miles to look into. Reviewed on: 5th August 2021

Comfortable and quick

5
A more fairer insurance quick and customer service keeps you informed Reviewed on: 5th August 2021

Excellent service

5
efficient, friendly and value for money. Reviewed on: 5th August 2021

A breath of fresh air and a clever way to do car insurance

5
Very east setup, by far the most cost effective option and I will be using car a lot less due to home working! Brilliant! Reviewed on: 5th August 2021

Excellent insurance

5
Excellent way to insure a car that isn't used everyday. It's a fair way to only pay for what you use. Competitive pricing compared to other main stream insurers, my only complaint is I did not receive a free air freshener as promised for taking part in the dont use your car campaign ran a little while ago. Reviewed on: 5th August 2021

Miles ahead of others

5
The best value for car insurance bar none Reviewed on: 5th August 2021

Car insurance that fits my requirements

5
Very economical for our electric car that does just a few miles a week. Reviewed on: 5th August 2021

Excellent value

5
As a low mileage driver it works out a treat for me and very good value for money. Simple and easy to apply Reviewed on: 5th August 2021