Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Best Pay As You Go

5
I am very pleased with this Insurance. I even was able to travel to Europe & saved lot as I reached the limit of £12.50 per day & got lot of miles free. I was even able to show that I was not in country when somebody tried to put claim on me! Its awesome to have such Insurance on car as they track the miles & not how I drive! Keep Using ByMiles every Mile Reviewed on: 4th August 2021

Fab alternative for people that don't do many miles.

5
Ideal for me as I don't do many miles due to working at home. Reviewed on: 4th August 2021

Great Motor Insurance Cover

5
I’ve never regretted for one moment taking out motor insurance. Great customer service and value for money Reviewed on: 4th August 2021

Cost effective alternative to traditional insurance

5
Driving less during the pandemic meant my old car insurance was not as economical as bymiles. By moving my insurance to a pay-as-you-drive basis, I have made significant savings vs traditional insurance. Many thanks Reviewed on: 4th August 2021

simple & easy app-based system

4
From the moment I provided my first quote on the website, the process was so straight forward and highly competitive. A huge benefit to us is managing monthly cashflow and knowing how much we spend each month based on how much we drive really works for us. I would highly recommend this to anyone wanting a car insurance quote that will be competitive on price, reduce your initial outlay and all from a sophisticated mobile app Reviewed on: 4th August 2021

Really good price for low mile drivers

5
I have had quick email responses to questions and would use this insurance again Reviewed on: 4th August 2021

Chat with customer service

5
Excellent customer service no long waiting time we’ll trained and polite team Reviewed on: 4th August 2021

Great Insurance Company

5
Since joining By Miles I have saved a considerable amount of money. Granted I haven't been able to drive as much during 2020 and 2021 due to Covid but this is why By Miles is such a great way of insuring your vehicle. With normal car insurance I would have been paying a ton of money just to have my car parked in our private car park. Can't recommend By Miles enough, best thing since sliced bread! Reviewed on: 4th August 2021

Best car insurance

5
They always go that ‘extra mile’ Reviewed on: 4th August 2021

Wonderfully cheap for low mileage drivers

5
By Miles came up on a comparison website last December. I am very pleased it did, and was delighted to sign up with them. Efficient invoice issue at the beginning of a month, based upon the previous month's mileage. Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review