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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

good insurance company

5
easy to use with no pressure from the company Reviewed on: 4th August 2021

Great price, great service

5
Received tracker for car in two days, easy to install. Downloaded app which keeps me informed of each trip and mileage but best of all saving me a fortune. Reviewed on: 4th August 2021

Amazing for small mile drivers

5
Affordable and easy .£53 a month - then Pay what you drive. Simple Reviewed on: 4th August 2021

Great coverage at a reasonable price

5
All good. Haven’t claimed yet. Like paying on a month on month basis as I don’t use my car a lot. Reviewed on: 4th August 2021

Best value, by far.

5
Having used many of the largest insurers throughout my long driving life, I can most certainly say that By Miles is, by far, the best value for costs and convenience. Reviewed on: 4th August 2021

Simply miles

5
easy and simple to understand.very helpful best of all cheap and very affordable.keep going strong Reviewed on: 4th August 2021

Best company I have ever gone with.

5
Will never switch car insurances again, have even got my partner on bymiles. So easy and saves so much money!! Reviewed on: 4th August 2021

Good service and good insurance

5
Excellent insurance and good customer service. Also good value insurance and I don't pay more than other companies. Reviewed on: 4th August 2021

I hate car insurance

5
Never have I been happy with car insurance, the cost, the lack of support, the unfair increases, and the ignoring of customer requirements. Then I found ByMiles, so much better, smoother, simpler and fairer. Reviewed on: 4th August 2021

Exceptional customer service

5
An easy quote to receive, always with the emails to keep you updated especially with the past 18 months Reviewed on: 4th August 2021

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