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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Why pay for something you do not use?

5
Everything is just magic .. from the App to the charges. Reviewed on: 4th August 2021

Car insurance

4
We have only just started using by miles, however so far it has been a good experience and a fair price. Tracker was easy to fit Reviewed on: 4th August 2021

Breath of fresh air

5
easy to use and very fair would highly recommend Reviewed on: 4th August 2021

Great car insurance

5
Great insurance no complaints exactly what I want in a fully comprehensive insurance plus pay as you drive Great Reviewed on: 4th August 2021

excellent!!

5
It's so much cheaper than other insurers and wouldn't go with anyone else! Reviewed on: 4th August 2021

Game changing, innovative car insurance

5
I don’t drive my car much and when I found and started to use ByMiles I released how inefficient it was to have insurance in the traditional way…well done ByMiles and keep doing what you’re doing! Reviewed on: 4th August 2021

Brilliant concept for me

5
I've not had to make a claim, but just:the fact that my premiums have more than halved makes them a winner for me. Really user friendly too. Reviewed on: 4th August 2021

Absolutely best insurance ever

5
This insurance only charges you how much you drive. Other insurers rip you off like crazy. Reviewed on: 4th August 2021

Great customer support!

5
Excellent experience, I’m happy with this policy. Reviewed on: 4th August 2021

Easy and economically brilliant

5
I have only recently joined by miles, however I am starting to realise how many miles I actually can drive in a mi th and how often I get in my car, this has made me drop miles massively this month in order to save money and save the planet. Reviewed on: 4th August 2021

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