Smart Money People Logo

By Miles: Car insurance reviews

4.90
Based on 13,051 reviews, last reviewed 28th Sep 2025
33400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I received over £300 back. I received over £300 back. Brilliant Reviewed on: 28th September 2025
Magdalena M's avatar
Magdalena M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13051)

Very happy with this insurance

4
Good price love the app that can check your cars health plan route's and check what your using plus a tracker if your car is ever to be stole Reviewed on: 21st September 2022

Awesome service and great flexibility

5
This is the best insurance company I have found, customer service top class and the like flexibility of pay as you use. Reviewed on: 21st September 2022

Fantastic insurance

5
I love it... it's so much better to pay as I go...means I only pay for the miles I do Reviewed on: 21st September 2022

Easy to use

5
Plug in off you go never had any problems would highly recommend to anyone to use. Reviewed on: 21st September 2022

Perfect

5
I barely use my car, I try to be eco (and health) friendly and walk or use public transport when I can but I like having a car because I’ve got two small kids and travelling with them can be tough. ByMiles is perfect as it mean can keep my car to use when I need to and I’m not charged extortionate amounts for not using it. Even when I do need to make a big trip it’s still a really good price, I love it and recommend it. It’s not for everyone but it’s perfect for me Reviewed on: 21st September 2022

Excellent value and customer service

5
I joined By Miles 4 months ago and so far am very impressed with not only the reasonable cost but also the brilliant customer service where I get weekly updates of the miles I have used and how much I have left before my policy expires. Very impressed so far .. Reviewed on: 21st September 2022

Insurance

5
great insurance, I like this insurance and a I use insurance and a ecomend insurance Reviewed on: 21st September 2022

Big savings, no fuss, great customer service

5
By Miles is a great way to buy insurance. I Saved 50% on my insurance quotes from other providers. Customer service is great. Reviewed on: 21st September 2022

Best value by far!

5
I’ve been using By Miles for 3 years and I’ve no intentions of moving elsewhere. The yearly payment is so low and I only pay a small amount for mileage because I’m such I light user. The app is easy to use and never had any problems in any way, shape or form. I give 5* and would recommend to light/medium users. Many thanks Angela (Wigan) Reviewed on: 21st September 2022

Cheap insurance

5
Best insurance provider I've ever been with value for money if you don't drive much. Reviewed on: 21st September 2022

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review