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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Breath of fresh air for car insurance

5
Bymiles has reinvented car insurance for me. It has never been so stress free and easy. Sorting car insurance with bymiles is such a benefit due to the tracker app also - stops me worrying about my car while i am away from it! Reviewed on: 21st September 2022

Excellent

5
Excellent Insurance. Great customer service when I have any questions. Fantastic savings compared with previous car insurance.Highly Recommended!!! Reviewed on: 21st September 2022

Amazing

5
This is quite simply the best car insurance company I have had in all my years of driving they do indeed save me money Reviewed on: 21st September 2022

Best i have had

5
Love it! Being with by miles gives me the opportunity to keep track of my payments and how much im driving I absolutely have recommended this company to soo many others. The App is very easy to use. Anything to make life that little bit understandable and easier is a winner Reviewed on: 21st September 2022

Perfect insurance for our family

5
I need a car but it's only really used for the school run and shopping with the occasional journey to visit family 30 miles away. Most of the time it's just on the drive so to only pay for the miles I use and still have comprehensive cover is perfect for us! We're on our 2nd year now and I got a confused.com quote before renewal which the cheapest worked out roughly £15pm more expensive than ByMiles! With the current economic disaster, every penny helps and ByMiles is a big help! Reviewed on: 21st September 2022

Saved money as it is pay as you go

5
The best insurance provider in uk Reviewed on: 21st September 2022

simple and save money

5
easy access, and simply the best Reviewed on: 21st September 2022

Straight forward no mess no fuss car insurance

5
I am really pleased to have joined Bi Miles 2 years ago as I've saved so much on my car insurance and only pay when I drive which is perfect for a low mileage driver. The app works well and means I keep track of my spending daily. It updates me on my usage and spend and I just love the simplicity of the whole experience. Reviewed on: 21st September 2022

Great Service Well Valued

5
Amazing value , same quality insurance half the price , Pay for what you use -Simple Reviewed on: 21st September 2022

Lower mileage, lower price!

5
If, as I do, you drive less than 5000 miles annually then this Is the perfect insurance company. Having the option to 'top up' your miles is a winner. Reviewed on: 21st September 2022

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