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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great alternative car insurance!

5
Great Insurance policy, great and efficient staff. Cant be beaten on price! Reviewed on: 9th September 2020
Subinoy Purkayastha's avatar
Subinoy Purkayastha

Great service at a great price

5
The insurance is easy to arrange and is very competitively priced. Whenever I have had need to contact the company, albeit rarely, the response has been prompt, efficient and friendly, with issues swiftly resolved. Reviewed on: 9th September 2020
David Thomas's avatar
David Thomas

No nonsense, pay for what you use

5
Couldn’t afford other ridiculous quotes and this is ideal as I don’t drive a lot, so perfect for me & daily balance on the app stops me making unnecessary journeys, helping the environment. Win, win Reviewed on: 9th September 2020
Sharyn's avatar
Sharyn

Innovative, perfect for my needs,

4
Because I don’t drive many miles I was for years paying the same as some one who was, thank you by miles Reviewed on: 9th September 2020
Bernard's avatar
Bernard

nice car insurance company .cheap and helpful customer services

5
i am with you for about 2 years now..and i have very happy . no problem sofar. lovely experience with the best car insurance company Reviewed on: 9th September 2020
hichem's avatar
hichem

Fabulous

5
Quick and easy with great customer service! Reviewed on: 9th September 2020
Lorraine's avatar
Lorraine

Excellent policy and company

5
Have already recommended to a number of friends Reviewed on: 9th September 2020
Josh Lyth's avatar
Josh Lyth

would recommend

5
No problems wish i would have joinedsooner Reviewed on: 9th September 2020
ANN JOHNSON's avatar
ANN JOHNSON

The only car insurance out there with this concept

5
I think your concept is great and unique Reviewed on: 9th September 2020
Joe Greenfield's avatar
Joe Greenfield

Sick!

5
It’s actually unreal, cost me £8.86 because I was out of the country last month. Gave me extra money to spend while I was away! Reviewed on: 9th September 2020
Jay Herrington's avatar
Jay Herrington

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