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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Sensible Insurance

You pay for what you get. Love the GPS, like having a Smart Meter for your car. Reviewed on: 9th September 2020

Saves money who makes short journeys!

Affordable insurance and easy app which shows your taken journey instantly! Reviewed on: 9th September 2020

Great company for those not travelling far Ive told all my family about this company.

Always helpful with no pressure like other company's.I am so pleased I chose my miles.Plus their App lets you know what each journey costs.A no brainer for me. Reviewed on: 9th September 2020

The most perfect insurance

I have been able to save so much money with by miles only paying for the miles I’ve driven overall any costing me so much cheaper than other insurers. Also that I can manage everything through a app as a stay at home mother it’s just perfect Reviewed on: 9th September 2020

Great experience and unique idea!

By Miles is a pleasure to insure with and they offer great value through their unique concept. The policy gives me flexibility to drive less and pay less when it suits me. Their customer service and mobile phone app are absolutely perfect. Reviewed on: 9th September 2020

Fantastic service

I have no complaints whatsoever, very helpful When contacting customer service. great price great service. Reviewed on: 9th September 2020

Great price. Great service

Only pay for the miles you drive. Great app to keep track of journeys. Good email correspondence. Even worked out cheapest when it came to renew. Reviewed on: 9th September 2020

Great concept excellent system

By miles are a great company with an excellent system in place for paying what you use Reviewed on: 9th September 2020

Brilliant insurer, 5 stars

Always helpful when you need Fantastic service Reviewed on: 9th September 2020

Outstanding Product supplied by an outstanding team!!

We have been with By Miles for 2 years now after being with a traditional competitor for 5 years prior and I have to say, it has been the best move we’ve made. My initial concern was that a service that costs as little as it does must surely have to compromise on a service level but nothing could be further from the truth!!! The service received from day one has been second to none from inception to renewal. I cannot praise the team and product enough; amazing value for money with a first class service. Good luck By Miles and keep up the fantastic work. Reviewed on: 9th September 2020

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