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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Outstanding Product supplied by an outstanding team!!

5
We have been with By Miles for 2 years now after being with a traditional competitor for 5 years prior and I have to say, it has been the best move we’ve made. My initial concern was that a service that costs as little as it does must surely have to compromise on a service level but nothing could be further from the truth!!! The service received from day one has been second to none from inception to renewal. I cannot praise the team and product enough; amazing value for money with a first class service. Good luck By Miles and keep up the fantastic work. Reviewed on: 9th September 2020
Stacey Morgan's avatar
Stacey Morgan

Innovative, Modern way of doing insurance

5
I like that I pay a tariff for where the car is kept and then pay by how many miles I drive. Some weeks I drive minimally, other weeks a lot more. The payment is taken each month, and you can keep a track of miles driven, costs etc through the app. The team Ive contacted have been extremely helpful and professional. I wont be going back to old-fashioned car insurance companies. Reviewed on: 9th September 2020
Pippa Blackman's avatar
Pippa Blackman

Wish I had heard of them years ago.

5
For people that don’t do a lot off miles this is an excellent idea. Reviewed on: 9th September 2020
David Livingstone's avatar
David Livingstone

Good customers support

5
Good choice for low milage users like myself Reviewed on: 9th September 2020
Veena Agarwal's avatar
Veena Agarwal

Amazing

5
Amazing affordable car insurance Reviewed on: 9th September 2020
Livia's avatar
Livia

Excellent company

5
All I can say is what a smart move I made by moving to Bymiles Reviewed on: 9th September 2020
Kay's avatar
Kay

Innovative and the best way of insuring your car

5
I lile that I am charged by the number of miles I drive, it so much more economical for me plus I am regularly updated of my monthly charges. I am very happy with 'By Miles' and have been recommending it to my family and friends. Reviewed on: 9th September 2020
S. Burchell's avatar
S. Burchell

Most helpful and understanding insurance company

5
I was amazed how much I will save this year with my insurance. I’ve recommended By Miles to a number of friends who like me do not drive excessive miles. By Miles constantly keep in touch. I was on lockdown in Spain for four months, What a waste had I had my previous insurance. Your in more control with the mileage that you drive plus the extras By Miles give which other insurers charge extra. Highly recommend By Miles. Reviewed on: 9th September 2020
Lynne Carr's avatar
Lynne Carr

great view

5
great insurance just pay for petal you used Reviewed on: 9th September 2020
Mary Cruickshank's avatar
Mary Cruickshank

Brilliant company

5
By miles is the best insurances company I ever had , very good prices , easy to use app and n8ce staff. Reviewed on: 9th September 2020
Dominika Nowak's avatar
Dominika Nowak

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