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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

less expensive

5
I feel better myself as drive very low miles. it helps me to save money. Reviewed on: 9th September 2020
abraham george's avatar
abraham george

affordable and convenient insurance

4
the insurance was way cheaper than other insurance and the insurance helps me to track every movement of my car. Reviewed on: 9th September 2020
sanjay's avatar
sanjay

Genius Insurance!

5
It’s a no brainier, pay for what you use. I have saved hundreds! On top of that their referral scheme means you save even more. Simple to use, great app, great service. What’s there not to love! Reviewed on: 9th September 2020
Kash's avatar
Kash

Great business model

5
The business model works well for me as I have low annual mileage and the car is not used for some of the year. The maximum daily mileage is also a good feature. I have not had to make a claim so cannot comment on that. Reviewed on: 9th September 2020
Timothy Fetherston-Dilke's avatar
Timothy Fetherston-Dilke

Excellent customer service

5
Great service great prices will always use them and recommend to friends and family Reviewed on: 9th September 2020
Shabba Ali's avatar
Shabba Ali

Great idea well delivered

5
Like the concept and ByMiles made it easy to get quote, start policy and keep customers well informed each month, including detailed journey undertaken. Reviewed on: 9th September 2020
Carol's avatar
Carol

Customer oriented car insurance and easy to do business with. Very well priced compared to other insurance providers

5
Excellent experience throughout the whole insurance process from buying to activating tracker Reviewed on: 9th September 2020
EN's avatar
EN

Best insurance company. So much better on my pocket the less i drive the less i pay

5
Evan when i drive more and pay more its still less than i would be paying with any other insurance company. Love by miles Reviewed on: 9th September 2020
Nicola 's avatar
Nicola

Great price and reliable insurance company

5
the price is is very fair and a very good custumer service apart from it the app is very easy and helpfull. Reviewed on: 9th September 2020
Alan's avatar
Alan

So good you would think there is a catch! But there isn't!

5
Well, I'll be short and sweet, very sweet, the amount of cash that I've saved is amazing ( circa E1,000 ), for the first time in over 50 yeas of motoring I actually feel sorry for my insurance company! The service and communication is first class. The way this insurance works is the future of car insurance. o.k. I've got a smaller car now and lockdown as reduced my mileage but I'm still very much quids in... Reviewed on: 9th September 2020
Peter Widall's avatar
Peter Widall

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