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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy and relyable

5
Doing the insurance takes very little and is simple as i needed without paying an enormous amount of money Reviewed on: 9th September 2020
Cosmin's avatar
Cosmin

Sensible Insurance

5
You pay for what you get. Love the GPS, like having a Smart Meter for your car. Reviewed on: 9th September 2020
John B's avatar
John B

Saves money who makes short journeys!

5
Affordable insurance and easy app which shows your taken journey instantly! Reviewed on: 9th September 2020
Aakash Limbu's avatar
Aakash Limbu

Great company for those not travelling far Ive told all my family about this company.

5
Always helpful with no pressure like other company's.I am so pleased I chose my miles.Plus their App lets you know what each journey costs.A no brainer for me. Reviewed on: 9th September 2020
Paula Matteo's avatar
Paula Matteo

The most perfect insurance

5
I have been able to save so much money with by miles only paying for the miles I’ve driven overall any costing me so much cheaper than other insurers. Also that I can manage everything through a app as a stay at home mother it’s just perfect Reviewed on: 9th September 2020
Manisha Sharma's avatar
Manisha Sharma

Great experience and unique idea!

5
By Miles is a pleasure to insure with and they offer great value through their unique concept. The policy gives me flexibility to drive less and pay less when it suits me. Their customer service and mobile phone app are absolutely perfect. Reviewed on: 9th September 2020
Tom Oades's avatar
Tom Oades

Fantastic service

5
I have no complaints whatsoever, very helpful When contacting customer service. great price great service. Reviewed on: 9th September 2020
Natasha Lunn 's avatar
Natasha Lunn

Great price. Great service

5
Only pay for the miles you drive. Great app to keep track of journeys. Good email correspondence. Even worked out cheapest when it came to renew. Reviewed on: 9th September 2020
Leo's avatar
Leo

Great concept excellent system

5
By miles are a great company with an excellent system in place for paying what you use Reviewed on: 9th September 2020
Bill Sephton 's avatar
Bill Sephton

Brilliant insurer, 5 stars

5
Always helpful when you need Fantastic service Reviewed on: 9th September 2020
Rahul JADAV 's avatar
Rahul JADAV

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