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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best value and service for low milage users

I rarely use my car, so to only have to pay for the milage I travel saves me a lot of money. I recently put in a claim for damage to my car, the process was simple and the staff very helpful. When I decided I to not complete the claim the cancellation of the claim was actioned quickly with no stress. Would defnitely recommend By Miles. Reviewed on: 9th September 2020

Quick & Simple

I’m amazed at how easy the whole thing was, the app is fantastic and lets me know exactly where I am each month. It also makes you more aware and you think twice about taking those little trips that could easily be made on foot. I love it. Reviewed on: 9th September 2020

Great producy

Completely different product category to the market, that will make sense for a lot of people Reviewed on: 9th September 2020

Great customer service and price

I started using ByMiles when my long-standing previous insurer tried to increase the cost of my insurance at renewal (again). I work locally and have low mileage at the best of times, but am currently working from home and my mileage has decreased significantly in recent months, so their unique service really works for me. I saved over £250 by changing to ByMiles and have been pleasantly surprised by the excellent customer service too. They are extremely quick to respond to queries (far better than any insurer I have used in over 30 years of driving) and I have found them to be friendly, fair and efficient. Reviewed on: 9th September 2020

excellent company

I like the tracker and how I can review journeys I have made Reviewed on: 9th September 2020

Amazing app and personalised insurance

This is the ideal insurance for me as a low mileage driver - paying only for the miles I use and helping me quantify the cost of my journeys. It helps me make economical and environmental decisions when using my car, using app innovation to deliver a personalised experience. Would recommend - Thanks ByMiles! Reviewed on: 9th September 2020

Great car insurance

Great value car insurance for people who do low mileage. Easy to set up. Best insurance company I’ve ever dealt with Reviewed on: 9th September 2020

So far so good

This is an excellent way for low mileage motorists to save a lot of money. I hope I have never to put their claims procedure to the test. Reviewed on: 9th September 2020

Fantastic Insurance company

Reasonable premium, specially if you don't use your car very often as it's linked to the miles that you do per month. Customer Services is really good too. Highly recommended. Reviewed on: 9th September 2020

Genius should have been establish Long time ago ! Highly recommended

Do You just drive for work, home, Sainsburys, tesco and cheeky maccaD’s Drive thru, Look No more By Miles is the insurer for You. Their insurance game is beyond the BullDog, The Admiral etc, I went on Holiday for 3 weeks and paid 5’er for the whole month not kidding. Whereas if Its with another insurer even when the car is parked during winter while im away on the beach in the pacific It would cost me an arm and a leg. Their customer support are also top men and women, answers within 5 minutes if there are issues. Also if You’re one of those jealous wives and husbands having a car with a tracker gives You a relief, well it certainly for my wife as she knows where I’ve been and also helps me pin point where I’ve parked especially when I’ve parked 3 streets away at Kingston or Richmond. Don’t worry having a tracker doesn’t mean The Feds are on You, you speedsters By miles doesn’t need to know how fast You went to get to Oceana or Your girlfriend’s house while her parents are away. Just get back Home safe and unscathed, finally if Your Girlfriend’s husband somehow catches You and decided to chase You home and Break your wing mirror, Your No claims discount is protected. So what are You waiting for Hop On the BYMILES boat. Reviewed on: 9th September 2020

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