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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Car insurance

5
I ve saved so much money by choosing by miles, wouldn't go to another provider now Reviewed on: 9th September 2020
Charlotte 's avatar
Charlotte

Would recommend All day !!

5
Very impressed with service and fairly priced only insurance company I’ve come across that charges you by the mile. Would recommend to anyone !! Reviewed on: 9th September 2020
A khan 's avatar
A khan

It was amazing and save my fees a lot, I fully recommend!

5
It was first time with by miles but unexpected saving me and following up service specially in lockdown. I will be happy continue with them and fully recommend to use them too! Reviewed on: 9th September 2020
Xiaofang Hannick's avatar
Xiaofang Hannick

Great cheap service

5
I don’t drive much so worth the service! Reviewed on: 9th September 2020
Preeti Kambo's avatar
Preeti Kambo

easy to get in touch with and no problems now

5
problem I had was with my vehicle and they wre very helpful Reviewed on: 9th September 2020
Alan Coles's avatar
Alan Coles

Pay for your own miles

5
So pleased I joined By Miles. Saved me over 50% in premiums based on mileage. Cannot fault it, the app is very easy to use too Reviewed on: 9th September 2020
Lee 's avatar
Lee

Simple, cheap and convenient.

5
Great concept meaning you only pay for what you use. I.e the miles you drive. It's like a pay as you go sim but for car insurance! In these difficult times with a global pandemic bymiles has definitely helped me save money and not pay a penny more than I needed to. Fab company and customer service. No complaints whatsoever. Reviewed on: 9th September 2020
Nasir Bax's avatar
Nasir Bax

No,-nonsence car insurance

5
Their app is perfect for today's car insurance market, giving detailed journeys, cost per journey, being able to carry out simple diagnostic's on the car and various other checks. It's so simple to use. Reviewed on: 9th September 2020
Fred Parker's avatar
Fred Parker

Best car insurance

5
Excellent, prompt, prifessional service, excellent customer service. Best car insurance you can have Reviewed on: 9th September 2020
Magdalena Fazakas's avatar
Magdalena Fazakas

Fantastic value!

5
Such an awesome idea... Pay a reasonable premium & then just a monthly amount for the actual mileage you do! Works for me Reviewed on: 9th September 2020
SMc's avatar
SMc

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