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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Simple

Great service, easy to install. Perfect for low mileage. App easy to use and can check where parked. Reviewed on: 9th September 2020

The Best!

I always wished that an insurance company like By Miles would be set up. It is so convenient and fair on drivers like me. They also have a superb sense of humour! Reviewed on: 9th September 2020

OMG I wish I had found out this secret money saver sooner!

I have worked from home for several years and only really used my car for local trips and the weekly trip to family. I was paying about £70pm for insurance and since changing to ByMiles I have cut this by 60%. What a brilliant and fair concept, I have recommended it to many people now. Good luck guys! Melinda Reviewed on: 9th September 2020

Good

Excellent would recommend to others Reviewed on: 9th September 2020

Great!

Super cheap if you don't do a lot of miles, but still pretty cheap when do you. As the company is pay by miles, I don't do a lot of miles anyway and i'm saving a ton of cash. The support are pretty fast at responding too and are very polite, friendly and helpful. Reviewed on: 9th September 2020

A very fair and cheap alternative

An excellent alternative to paying for a fixed rate, over-priced annual insurance policy. A very fair and clever method for paying for what you do rather than what you don't do. Reviewed on: 9th September 2020

Perfect

Miles is a perfect pay as you go car insurance. You dont pay for what you havent used. Customer service is very helpful Reviewed on: 9th September 2020

Always fair and transparent!

By Miles have been a revelation which of course has lead me to write a review on an insurance company of all things! Reviewed on: 9th September 2020

Great option for an extra car

Great option for my ‘spare’ car. Reviewed on: 9th September 2020

Excellent service

Great insurance company to deal with, online chat is always available, very easy to understand and make changes to the policy as required. Recommend everyday of the week Reviewed on: 9th September 2020

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