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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

A welcomed game-changer and disruptor to the sector

A truly phenomenal company; their platform provides simplicity, intelligent workflow, great online customer service, and loyalty/referral scheme. Reviewed on: 9th September 2020

Cost-effective and innovative insurance provider

Great option for those who don't drive a lot - innovative system that only charges you for the miles you drive. Perfect for me, has saved me a significant amount of money in insurance costs this year. Reviewed on: 9th September 2020

Great company, glad I found them!

I have saved over £900 by taking out a policy with By Miles. Their car insurance product is great, and I've only had good experiences with their customer support teams. Reviewed on: 9th September 2020

Fantastic experience

I am so excited that I switched my insurance to By Miles. I am currently saving miminum as £100 a month as compared to my previous insurance. This is because I work from home and only go out for shopping mostly. This is the best experience of 2020 amid the covid-19 pandemic. I have been telling all my friends and family to try By Miles, be part revolutionising of car insurance sector and have a seamless, customer friendly, asle free experience ever. Thank you so much By Mile for this opportunity. Reviewed on: 9th September 2020

so easy, so sensible

This has to be the future of car insurance. Why get charged for your car sitting on its driveway. I received a call from an actual person welcoming me, the plug in gizmo was so easy to fit even i managed it. The app is great and seeing that my messages come through each day telling me my daily spend actually makes me smile. Will definitely be moving the rest of my family to Bymiles and will be telling my friends about it as well. Reviewed on: 9th September 2020

Affordable and value for money

Car Insurance that is value for money with no messing around with customer service. You get good service all round. Thank you bymiles Stephen Reviewed on: 9th September 2020

Great communication

Always easy to get hold of someone via the app if needed. Just wish I could get pay-as-you-go road tax too! Reviewed on: 9th September 2020

Amazing

Very understanding quick and easy! Pay as you go is brilliant for me as I do not drive everyday! Could not recommend enough Reviewed on: 9th September 2020

Pay as you go

I like the concept of paying for car insurance based on the miles driven. It means I’m in control of the spending. Would be interesting to see how the company deals with a claim but so far so good. Reviewed on: 9th September 2020

Honestly quite good. Especially when you bang into a Tesla Model X.

We hardly use our car - this is great for us to basically insure a daily school run. Comes out way cheaper than other insurance providers. Until recently I was happy enough paying less - but recently, someone I cannot name in my household, who was added as an additional driver on our policy may or may not have hit a brand new Tesla. Needless to say Bymiles was great in dealing with this. So I can say that the price AND the service is right. Which is rare to find these days. Also the app/dashboards are nicely built :) Reviewed on: 9th September 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

A welcomed game-changer and disruptor to the sector

Cost-effective and innovative insurance provider

Great company, glad I found them!

Fantastic experience

so easy, so sensible

Affordable and value for money

Great communication

Amazing

Pay as you go

Honestly quite good. Especially when you bang into a Tesla Model X.

Review By Miles: Car insurance now

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