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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great for low-mileage drivers

5
By Miles provides great transparency, a useful app and has saved us a lot of money during the pandemic this year. Reviewed on: 9th September 2020

Simple and straightforward

5
An insurance product designed to save you money whilst being simple at the same time what more could you ask for. Reviewed on: 9th September 2020

Hassle free insurance, good customer service, pay as you drive

5
Good app which keeps you updated about your journeys and cost. Simple setup by plugging in the device in your car. Pay as you drive is a really good way of insuring your car especially this year. Pleased not to pay other big insurance companies hundreds of pounds for not driving the car much. Reviewed on: 9th September 2020

Cost effective, modern way of insurance

5
It is very economical for me as I am a low mileage driver. Pay as you is the best way to tackle climate change as well as drivers think twice to avoid unnecessary journeys. Reviewed on: 9th September 2020

Lets you pay as you drive

5
Very transparent, allows you to see how much you spending and when Reviewed on: 9th September 2020

Amazing

5
Good value for money. Revolutionary! Reviewed on: 9th September 2020

The best by far

5
I've been with by miles for a year now . Its easy to do n get started . You get what they say when you recommend a friend as I've done and will continue to do so they always happy to help you if any problems and sort it out Reviewed on: 9th September 2020

Easy, relevant and fair

5
Easy to do Relevant to individual circumstances Fair - why pay for mileage you don’t use Reviewed on: 9th September 2020

Easy, affordable and hassle-free

5
I will now never go to another car insurer, I only pay for the miles I actually drive and the cost of my insurance has gone downhill dramatically! Customer service is also fab! Reviewed on: 9th September 2020

Best insurance group by far

5
Been with this insurance group for a few months now and I have to say how honest they’ve been, never expected to pay for the miles I’m doing on the road before and it’s helped me by doing so and I’m managing to save money throughout the year that I would have been paying to other insurance groups, Thank you by miles Reviewed on: 9th September 2020