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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great way for car insurance

5
We are able to keep budget. Consider our journeys abd whether we need to take the car to help reduce our carbon footprint. The monthly figures suit are finances Reviewed on: 9th September 2020

Cost effective

5
My wife and I since retirement do little miles in our cars. By Miles is therefore very cost effective. Saving us £100’s / year. Lockdown has made this insurance save even more. Reviewed on: 9th September 2020

Good service

4
Fast and responsive service, value for money if your mileage is low Reviewed on: 9th September 2020

Best pocket friendly

5
Best customer service best money saver Reviewed on: 9th September 2020

Quick and Easy

5
Good value and great ux and ui - easy to set up Reviewed on: 9th September 2020

Excellent insurance

5
Very efficient , user friendly and fairly priced! Reviewed on: 9th September 2020

Great value for money

5
Love the fact that I only pay for the amount of miles I drive each month! Reviewed on: 9th September 2020

Great service, highly recommend

5
Great experiance, had to call customer service twice and issue was solved promptly. Very happy with the service. I love the idea of only paying for what you use. Great savings. Reviewed on: 9th September 2020

Totally makes sense

5
I now have three cars with By Miles, all cover less than 1,000 a year. By Miles has pretty much halved my car insurance costs, it also means I can now have them insured when sat; previously I would swap around policies if vehicles were stored, leaving them uninsured if the worst were to happen. Reviewed on: 9th September 2020

Very highly recommend

5
Excellent customer service and app, and have cut my car insurance price by at least half, but will probably end up being by more by the end of my first 12 months. Very highly recommend! Reviewed on: 9th September 2020