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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very highly recommend

5
Excellent customer service and app, and have cut my car insurance price by at least half, but will probably end up being by more by the end of my first 12 months. Very highly recommend! Reviewed on: 9th September 2020
Jennifer's avatar
Jennifer

Best car insurance

5
Friendly team Easy app to navigate All in all amazing... Would have give 500stars if I could have Reviewed on: 9th September 2020
Becs 's avatar
Becs

An easy process providing cost effective outcome

5
I have used bymiles for a couple of years now and found them to provide a very good economical service and would not hesitate to recommend them to those who do not do many miles. Reviewed on: 9th September 2020
richard Welch's avatar
richard Welch

Brilliant

5
Not been with by miles long but they seem to be working well so far. I get a notification every time I do a journey in my car telling me how much it has cost which I think is brilliant!! Reviewed on: 9th September 2020
Lisa Harrison's avatar
Lisa Harrison

Saves money!!

5
Such good value for money if your partner does all the driving like mine does!! My car hardly gets used compared to my partners so its nice to just pay for what i use! Reviewed on: 9th September 2020
Amy's avatar
Amy

Innovative, easy to deal with

5
Really simple and straightforward to get car insurance set up. No unnecessary details or questions required to get started. Spoke with customer service through live chat and that was soo much better than calling a call centre. Slick! Reviewed on: 9th September 2020
Jake's avatar
Jake

Very good service

5
Very good service and great staff Reviewed on: 9th September 2020
Mohammad Ishaq Juneja's avatar
Mohammad Ishaq Juneja

Excellent

5
Best insurance company ive used to date and carnt wait for my other car policy to run out so i can swtich to by miles 5 star rating Reviewed on: 9th September 2020
Shaun's avatar
Shaun

2020 - By Miles is the ONLY sensible Insurance choice for me

5
By Miles has been an outstanding choice for us during 2020, and seems the most amazing and fair way to insure a vehicle - especially a second vehicle. Reviewed on: 9th September 2020
MxMickeyElliott's avatar
MxMickeyElliott

Best insurer I have ever been with

5
As a low mileage driver I have saved a fortune being with By Miles. Brilliant concept. Reviewed on: 9th September 2020
Steven Foster's avatar
Steven Foster

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