Write a review

Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

View other Car Cash Point products

4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

Read all reviews See your review

About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Really fast processing and friendly service

I applied online and had a phonecall in minutes, that evening a loan officer came out and I got the money the following day, would definitely recommend! Reviewed on: 17th May 2017

in times of trouble

professional, prompt,great people to do business with Reviewed on: 17th May 2017

in times of trouble

very professional, prompt,and efficient service by the people at car cash point Reviewed on: 17th May 2017

Excellent service ***

Brilliant service, friendly and professional staff, will definately use again. Reviewed on: 17th May 2017

Great

They are more than reasonable and understanding , helped me out when I needed it . Reviewed on: 17th May 2017

Very easy process staff are really helpfull

Very easy company to deal with. They came out promptly to and got me signed up and collect documents and keys they needed. The staff are all very friendly and helpful, I was able to over pay each month with no penalty for paying off early. Once I had paid off my loan all my documents and keys were promptly returned. I would definitely use them again if I needed to. Reviewed on: 17th May 2017

Very easy process staff are really helpfull

The staff made the process very easy for me they came the day after my application to get everything signed and collected all documents. Very easy to deal with, I was able to over pay I wanted and didn't get any nasty penalty for paying off early. All in all a very pleasant experience and definitely use them again if needed. Reviewed on: 17th May 2017

Cash

It was quick and easy to get a loan I would recommend it to all my friends Reviewed on: 16th May 2017

For everybody

Informed concise delivered everything told in the correct way easy to work with Reviewed on: 16th May 2017

Loan

I think what you charge and get back off me for a £2000 loan is criminal Reviewed on: 16th May 2017

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Car Cash Point: Logbook Loan reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Car Cash Point Logbook Loan reviews (289)

Be warned

Really fast processing and friendly service

in times of trouble

in times of trouble

Excellent service ***

Great

Very easy process staff are really helpfull

Very easy process staff are really helpfull

Cash

For everybody

Loan

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024