Write a review

Newsletter

Go to business site

Carmoola: Car finance reviews

Name: Car finance
Rating: 4.86 (1117 reviews)

View other Carmoola products

4.86

Based on 1,117 reviews, last reviewed 30th Jul 2026

106000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

very good perfect good express good condition very good perfect good express good condition Reviewed on: 30th July 2026

Latest lowest rating:

1

In process of having to file a case with the financi... In process of having to file a case with the financial ombudsman due to having to spend the best part of 5k to sort the car out and it still has other... Read more Reviewed on: 29th July 2026

Read all reviews Write a review

About this product

The Carmoola app is an all-in-one car finance app where you can find finance and buy a car.

In just 60 seconds, Carmoola will show you how much you can spend without impacting your credit score. You can also make adjustments to your plan before you commit to a loan.

Carmoola reviews help you find out what it’s really like to be a customer. If you’ve used Carmoola before, you can also leave a review and share your experience.

Review Carmoola: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Carmoola Car finance reviews (1117)

Very smooth setup, straightforward and efficient.

Very smooth setup, straightforward and efficient. App is good, able to make updates and keep on track of the agreement. Highly recommend. Reviewed on: 9th June 2026

Quick and easy with no stress, it was easy no naviga...

Quick and easy with no stress, it was easy no navigate the process which was straight forward with no jargon to confuse you. Reviewed on: 9th June 2026

Excelent service, quick process and easy communication

Excelent service, quick process and easy communication Reviewed on: 9th June 2026

Carmoola was the easiest way to buy the car that you...

Carmoola was the easiest way to buy the car that you want no salesman waffling on and going to speak to there manager pick the car you want apply online and get a instant decision with your monthly payment shown on the screen Reviewed on: 9th June 2026

Easy and straight forward application process for pu...

Easy and straight forward application process for purchasing the vehicle Reviewed on: 9th June 2026

The experience was super easy, made my search much e...

The experience was super easy, made my search much easier and I had a slight issue when paying and the team had it sorted within minutes and not impacting the process in any way! Reviewed on: 9th June 2026

I initially found Carmoola to be excellent.

I initially found Carmoola to be excellent. Setting up an account was quick, easy, and straightforward, and finding a car through the app was a smooth and hassle-free experience. The whole process was modern, user-friendly, and gave me confidence in using their service. Unfortunately, my experience changed significantly when I encountered a problem with the vehicle. If you run into issues, particularly within the first six months of ownership, don’t expect much support. In my case, Carmoola repeatedly delayed dealing with the matter and seemed more focused on avoiding responsibility than helping resolve the issue. The vehicle developed a timing chain problem, which Carmoola ultimately dismissed as “wear and tear” and therefore not their responsibility. I strongly disagree with this position, especially given that under the Consumer Rights Act 2015 and the Consumer Credit Act 1974, finance providers can have obligations where a vehicle is not of satisfactory quality or develops faults shortly after purchase. While the initial buying experience was excellent, the real test of any finance company is how they support customers when something goes wrong. Based on my experience, Carmoola fell well short of expectations when it came to after-sales support and handling a legitimate vehicle fault. Reviewed on: 9th June 2026

Reply from Carmoola Hey Daniel We’re really sorry to hear about the troubles you’ve had with your car - especially after such a positive start. We take all feedback extremely seriously, especially where things go wrong. Can you please drop us a message at [email protected] with a good time to reach you, so we can look into this for you? Thank you for bringing this to our attention, and we hope we can find a solution. All the best, Team Carmoola Response date: 12th June 2026

Very well handled, great team and excellent support...

Very well handled, great team and excellent support when I needed it to help with my car purchase. Reviewed on: 9th June 2026

simply & easy

Excellent communication and all questions answered professionally throughout my car buying everything explained great experiences. Reviewed on: 9th June 2026

Excellent service.

Excellent service. Easy to use. Great communication, so impressed. Reviewed on: 9th June 2026

Review Carmoola: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Finance
from Barclays Partner Finance 3.55 from 33 reviews
Car loan (discontinued)
from Personal Loans 4U (inactive company) 4.11 from 2 reviews
Car Finance
from Oodle Car Finance 2.13 from 43 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Carmoola: Car finance reviews

106000% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Carmoola: Car finance now

Carmoola Car finance reviews (1117)

Very smooth setup, straightforward and efficient.

Quick and easy with no stress, it was easy no naviga...

Excelent service, quick process and easy communication

Carmoola was the easiest way to buy the car that you...

Easy and straight forward application process for pu...

The experience was super easy, made my search much e...

I initially found Carmoola to be excellent.

Very well handled, great team and excellent support...

simply & easy

Excellent service.

Review Carmoola: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024