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Carmoola: Car finance reviews

Name: Car finance
Rating: 4.86 (1117 reviews)

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4.86

Based on 1,117 reviews, last reviewed 30th Jul 2026

106000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

very good perfect good express good condition very good perfect good express good condition Reviewed on: 30th July 2026

Latest lowest rating:

1

In process of having to file a case with the financi... In process of having to file a case with the financial ombudsman due to having to spend the best part of 5k to sort the car out and it still has other... Read more Reviewed on: 29th July 2026

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About this product

The Carmoola app is an all-in-one car finance app where you can find finance and buy a car.

In just 60 seconds, Carmoola will show you how much you can spend without impacting your credit score. You can also make adjustments to your plan before you commit to a loan.

Carmoola reviews help you find out what it’s really like to be a customer. If you’ve used Carmoola before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Carmoola Car finance reviews (1117)

Tenk you for everything

Very nice tenk you. I'm happy with everything Reviewed on: 9th June 2026

I am happy with the carmoola service.

I am happy with the carmoola service. very quick response and easy to handle Reviewed on: 9th June 2026

5 Star Service

Easy to set up. Great communication and customer service and great App. Very happy with everything. Reviewed on: 9th June 2026

Received a quote and paid in an instant.

Received a quote and paid in an instant. No need for invoices or anything else, just use the debit card they generate which is the easiest way for both you and the dealership Reviewed on: 9th June 2026

Satisfied customer

Very helpful and explained everything in detail and all ways available when needed Reviewed on: 9th June 2026

Simple, quick and super helpful

Simple, quick and super helpful. My first time getting a car on finance and I have no faults. The process is quick and the app is simple to use Reviewed on: 9th June 2026

Disappointing experience

I decided to try Carmoola because they promised a quick, hassle-free digital process, but it turned out to be the exact opposite. Bait-and-Switch Rates: I was initially quoted a really competitive rate during the soft search, but as soon as I went through the full application, the APR skyrocketed for no clear reason, despite me having an excellent credit score. App Glitches: The app kept crashing when I tried to upload my driving license and bank statements. I had to re-upload everything three times because the system kept "failing to verify" my documents. Terrible Customer Service: When things went wrong, trying to get a hold of a real human was a nightmare. Everything is hidden behind an unhelpful chatbot that just loops you back to the FAQ page. When I finally got an email response, it was just a generic template that didn't answer my question. Dealership Delays: They make it sound like buying the car is instant, but my dealership spent hours trying to sort out the payout with Carmoola, which almost caused me to lose the car to another buyer. Save yourself the stress and just go with a traditional bank or a dealership's finance options. The "convenience" of an app isn't worth the headache when it actually matters Reviewed on: 9th June 2026

Reply from Carmoola Hey Greg, Thank you for sharing your feedback. We’re really sorry your experience didn’t meet the standards we expect. You clearly encountered multiple points of frustration and still persevered to buy your car, which is impressive. We are grateful for your detailed feedback and we do listen to everything our customers tell us so we can be better in the future. If you'd like to discuss this further, please drop us a message at [email protected] with a good time to reach you. All the best, Team Carmoola Response date: 10th June 2026

They helped all the way to get the car of my dreams.

They helped all the way to get the car of my dreams. Always there throughout and even now if there's a problem there ready to help. Reviewed on: 9th June 2026

Easy to navigate and I recommend it.

I've found Carmoola easy to navigate, and I keep telling my husband to give it a try. Reviewed on: 9th June 2026

Buying a car

Easy online application then sorted from carmoola side told how much you can borrow find a car and away you go Reviewed on: 9th June 2026

Review Carmoola: Car finance now

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Carmoola: Car finance reviews

106000% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Carmoola: Car finance now

Carmoola Car finance reviews (1117)

Tenk you for everything

I am happy with the carmoola service.

5 Star Service

Received a quote and paid in an instant.

Satisfied customer

Simple, quick and super helpful

Disappointing experience

They helped all the way to get the car of my dreams.

Easy to navigate and I recommend it.

Buying a car

Review Carmoola: Car finance now

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