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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Best there is by far

We ended up having to claim whilst abroad. 2 phones calls to cedar tree taking the total of 8 minutes and everything was sorted.. good advice given. Told me stay with my partner and they would sort everything. By the end of holiday we were told as our treatment ended that cedar tree had been in touch with the clinic and sorted everything.. to sum up.. hassle free.. worry free and really couldn't fault them Reviewed on: 21st August 2019

Easy

So easy & quick to set up. Also good to check online. Reviewed on: 21st August 2019

Great policies

Easy to buy insurance that’s well priced and has everything you need for you going on holiday. With peace of mind. Reviewed on: 21st August 2019

I would highly recommend to freinds and family

Easy to access and affordable policy which meets all my needs. Reviewed on: 21st August 2019

Great insurance provider

In my time of need, cedar tree were there for me. I would highly recommend them as they offer great coverage and good value for money. Reviewed on: 21st August 2019

Travel insurance

My cedar tree travel insurance was easy to take out, is good value and comprehensive, giving peace of mind. When I made a mistake on the application this was sorted quickly by the cedar tree team. Reviewed on: 21st August 2019

As it says on the tin!

No complaints to be had. App is easy to use and useful to get policy details quickly. Competitive price and loyalty scheme. Have renewed several times and will be doing again :) Reviewed on: 21st August 2019

Perfect

Perfect for what I need when travelling Reviewed on: 21st August 2019

Very easy to buy

Great website and service very easy to use and fast painless questionnaire. Reviewed on: 21st August 2019

Easy to set up and great year round cover

We have used Cedar tree for a couple of years now and have never had a problem. They price match and give you lots of options. We will continue to use them for future travel and the whole year round cover is exceptionally good value. It’s worth paying the extra premium for the top cover as it’s great piece of mind. Reviewed on: 21st August 2019

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