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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Satisfaction of service

I have been overall happy with the service from the start. I have not had a claim so cannot rate that part of the service. Reviewed on: 21st August 2019

CedarTree insurance is the best.

Been with CedarTree for 3 years. Always been easy and reliable. I feel comfortable knowing that I'm insured with CedarTree. Reviewed on: 21st August 2019

5 Stars....

No problem, all documents on time perfect. Reviewed on: 21st August 2019

Quick and Easy

Quick and easy app with everything i need in. Never experienced any problems Reviewed on: 21st August 2019

Good value for money

So simple and easy for a techniphobe like myself to set up and a brilliant app aswell giving local details for area in Reviewed on: 21st August 2019

Good value insurance.

I have used Cedar tree insurance twice. It is good value insurance. Contact is excellent. I would definitely use this insurance again. Reviewed on: 21st August 2019

great value

good value but would like to be able to add people easily Reviewed on: 21st August 2019

Travel

Good value for money. And easygoing . Reviewed on: 21st August 2019

Great Offer

I had travel insurance through Cedar Tree. It was easy to do online and the amount if cover was great for the price! Reviewed on: 21st August 2019

Value for money

Very easy process to register for our travel insurance and so much better value for money than the one offered when booking with the travel company. Definitely worth shopping around. Reviewed on: 21st August 2019

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