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Cedar Tree: Travel Insurance reviews

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4.77
Based on 434 reviews, last reviewed 23rd Aug 2024
100% decrease in 5 star reviews
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Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024
NickP's avatar
NickP

Latest lowest rating:

1

Very upsetting and disappointing experience I am very upset and disappointed in Cedar Tree Insurance. We had to contact them due to a cancelled ferry on the return leg of our summer holidays and... Read more Reviewed on: 19th September 2023
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SARAHp
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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

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Cedar Tree Travel Insurance reviews (434)

One of the best!

5
Cedartree are really easy to use, they make everything simple to understand. Which is why I go back year after year. Reviewed on: 21st August 2019
Sheldon Bellchambers's avatar
Sheldon Bellchambers

Stands out from the crowd...

4
Easy to buy and understand....decent value for money outfit. Reviewed on: 21st August 2019
Dave Grobler's avatar
Dave Grobler

Easy peasy

5
I bought travel insurance with cedertree for the first time and found it so quick and easy and the app to download means you always have your documents with you without having to carry half a tree round with you! Reviewed on: 21st August 2019
Sarah 's avatar
Sarah

Fantastic customer service

5
I bought family insurance for a one week summer holiday. My choice of company was based on recommendation from Moneysupermarket. After looking at the companies recommended, Cedartree offered the cover I required at a good price (two travellers gave pre-existing health conditions complicating the purchase of travel insurance). First purchase was straight forward and easy, great app and reminders of insurance cover provided sent by text. I then decided, several days later, to purchase some add on cover (particularly travel disruption but also possibly scuba diving cover). As I was struggling to decide whether I was buying appropriate cover, I phoned Cedartree. This is when they came into their own. Excellent customer service, appropriate and good advice given, clearly explained the cover that would be provided with no hard sell. In fact, with the scuba diving, as I was unsure, it was made clear that I could leave it for the time being, and add it on, even whilst away, as long as there was 24 hours before the dive. Ultimately my daughter decided not to dive and therefore I did not waste money purchasing unnecessary cover. Fortunately, I did not need to claim against the insurance so cannot comment on the claims process, but am very impressed with the cover offered, price of insurance and, in particular, the telephone customer service. Reviewed on: 21st August 2019
Carol Smith's avatar
Carol Smith

Very efficient with friendly staff

5
I had made an error in my insurance details. I telephoned and the error was quickly rectified by an efficient and lovely member of their team. We had a few minutes chat and a laugh. Lovely person. Reviewed on: 21st August 2019
John's avatar
John

Great service, reasonable price

5
I’ve been a customer for two years. Website easy to use. Service good at a reasonable rate. Highly recommended Reviewed on: 20th August 2019
Maz's avatar
Maz

Awful service

1
Bought my policy in good faith and had to make a claim due to an accident and being unable to travel. I had to fight tooth and nail for a partial settlement - unsympathetic, and insensitive and I was in effect called a liar. Never again - I’d rather pay 3, 4, 5 times the premium than be treated this way again. Reviewed on: 20th August 2019
FA's avatar
FA

Easy transaction at good value

4
Looking for travel insurance and was recommended cedartree by a friend. Was really easy to get a quote and very good value with the right options to tailor exactly what I needed. Reviewed on: 20th August 2019
Don S's avatar
Don S

Just fantastic!

5
Good honest good value insurance. Reviewed on: 20th August 2019
TG's avatar
TG

Amazing

5
Great quality, friendly and really helpful. Reviewed on: 20th August 2019
Muhammad Z Hassan's avatar
Muhammad Z Hassan

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