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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Quick easy application and quality policies

I found Cedartree a easy to understand company to apply for travel insurance with very competitive prices and policies that ticked all the boxes. I would recommend using them ! Reviewed on: 20th August 2019

Completed online. Everything sort quick and easy.

I sorted my insurance online. It was quick and easy to sort. If I had any problems I had the app while I was away. I would but again when I go away on holiday. Reviewed on: 20th August 2019

Great service

I recieved all the right paperwork and everything I needed in the chance of a claim Reviewed on: 20th August 2019

Cedar tree insurance no 1

I’ve used cedar tree for a number of years and trips, I’ve found them on the ball and to the point, reassuring and very helpful in every way. With a helpful app to guide you and remind you, texts and emails to keep you in touch. And communication to see if everything was fine and if you need to claim in anyway. Always found once purchased I can rest assured I’m in good hands and can enjoy my hols without worries. Well done cedar tree Reviewed on: 20th August 2019

Fast efficient and great value

I just love how simple it is to get such great comprehensive cover at an affordable price. Reviewed on: 20th August 2019

Great service as reasonable price

Stayed with Cedar Tree for a second year as costs reasonable and got discount loyalty, a nice bonus. Additional savings with other partners a further bonus too! Not made a claim so can’t report back on that but hope it’s a good as the service so far! Reviewed on: 20th August 2019

Top class

Very good insurance. Helpful customer service. Good prices as well. Just top class. Reviewed on: 20th August 2019

Very good

No issues with the product. fantastic service. Reviewed on: 20th August 2019

Affordable Insurance

Have used Cedar Tree past couple of years for trips abroad. Easy online purchasing, competitive pricing and the app where your policies are stored is useful. Not had to claim on insurance fortunately and the proof is in how straightforward making a claim is which I cannot comment on. Reviewed on: 20th August 2019

Professional and straightforward

Despite changes to both my wife's and my health conditions there was no problem in obtaining high quality coverage Reviewed on: 20th August 2019

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