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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.77 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Tip Top customer service from Cedar Tree

It was so easy to get great annual holiday insurance from Cedar Tree , simple online application , great value for money , and they were so helpful when things went wrong and we were stuck in Croatia. Reviewed on: 20th August 2019

Like no other

Cedar Tree is a very good service which isn't only just quick, easy, and simple to use, it's generally makes your travelling experience better knowing they have your back. Their loyalty scheme is a great bonus too, often getting my friend and family on board for the extra points. Through this they offer a great discount. The options of cover is well layed out making it super easy to compare how much you will need, and those few little extras you might want to add aren't forced in you like other providers. Well done guys and good luck! Reviewed on: 20th August 2019

top service

value and professional service will use again Reviewed on: 20th August 2019

Good value policy

Booked online with ease. Good value despite two travellers having pre-existing conditions. Reviewed on: 20th August 2019

Great service and product

Cover offered and provided absolutley perfect for our requirements and at a very very competitive rate too. Totally satisfied! Reviewed on: 20th August 2019

Great service

Buying my travel insurance was straightforward, and the digital technology meant it was easy to access my policy, making everything stress free and reassuring. Reviewed on: 20th August 2019

Used this and had good service

Used this Insurance service for a short trip to Belgium earlier this year and found the cost and provision perfect for my needs. Would definitely recommend to anyone looking similar Insurance Provision. Reviewed on: 20th August 2019

Cedar Tree Top Insurer

I have been using Cedar Tree for my Holiday Insurance for the past few years and they have always provided an honest and easy to use service. Reviewed on: 20th August 2019

Excellent service with a fully covered insurance package

Very happy to renew my insurance with Cedar Tree. Great package for a fair price. Customer service always excellent, professional and friendly. Received a reminder well in advance of the renewal date without any pushy salespeople/letters/emails. Reviewed on: 20th August 2019

Cedartree - top insurance comoany

Have been with Cedartree for over 2 years, for travel insurance. Easy to navigate website, competitive prices even with medical conditions. You can also download the app and take your documents with you on holiday, how easy is that? Everything in one place, top marks Reviewed on: 20th August 2019

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