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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (2598 reviews)

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4.97

Based on 2,598 reviews, last reviewed 2nd Dec 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

They are always helpful and they always sort my loan... They are always helpful and they always sort my loan out fast Reviewed on: 2nd December 2025

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2598)

I've always had a very good experience, staff have a...

I've always had a very good experience, staff have always provided help Reviewed on: 25th July 2025

CCU have literally provided a life line to me and my...

CCU have literally provided a life line to me and my family for many years. We are a disabled family and have a very difficult family situation with me having to care for two of my adult children having complex disabilities. This puts a strain on the whole family with me being 71 and also being disabled myself. But whenever in crisis I can always turn to CCU for help or advice and they always help and support me. My family would have gone under had it not been for CCU, my ‘constant’ during family crisis. CCU also help me greatly with saving and money management, unlike other financial institutions, they don’t just say NO’ and close the door. Thank you CCU from the bottom of my heart x. Glen Fletcher x Reviewed on: 25th July 2025

Excellent Customer Service & Support All Round

Staff are super lovely , extremely helpful & advice the best for you personally. I have been with central Liverpool credit union for almost 10 years & my experience with them over the years has always been great. Reviewed on: 24th July 2025

Everytime I ring the girls are always so helpful.

Everytime I ring the girls are always so helpful. I don’t understand how it works properly and I never feel silly talking to them Reviewed on: 24th July 2025

Excellent Service.

Excellent Service. Communication is amazing and someone always gets back to you sooner rather than later. Staff are very helpful and friendly. Reviewed on: 24th July 2025

Email responses are quick and helpful also phone cal...

Email responses are quick and helpful also phone calls are quick and easy Reviewed on: 22nd July 2025

I have always really enjoyed the support I get from...

I have always really enjoyed the support I get from credit union there all really helpful and kind credit union helps me every year to support my children am a really happy customer Reviewed on: 22nd July 2025

They have always looked after me thank you

They have always looked after me thank you Reviewed on: 22nd July 2025

Got children in seniors and in preschool

With having two children in seniors and one in preschool, school uniforms are so expensive so this helps me so to be able to get all uniforms shoes and bags and essentials in for September Reviewed on: 22nd July 2025

The process is simple to apply for loans and ensurin...

The process is simple to apply for loans and ensuring that people are able to afford the repayments at great rates. Staff are quick to answer queries over the phone and email. Reviewed on: 22nd July 2025

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