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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

The staff here are really helpful and understanding

5
The staff here are really helpful and understanding Reviewed on: 3rd June 2025

Upfront, empathetic, excellent customer service.

5
Upfront, empathetic, excellent customer service. Payment on time. Greta me as a valued customer. No jargon Reviewed on: 22nd April 2025

Great service

5
Handy for round Christmas and birthday if need as can get loan every 6 months. Reviewed on: 22nd April 2025

Very good money wise only thing is when ye ring up d...

5
Very good money wise only thing is when ye ring up doesn't seem professional I'm not guna lie Reviewed on: 22nd April 2025

Great service helpful staff ,they give good customer...

5
Great service helpful staff ,they give good customer service Reviewed on: 22nd April 2025

Brilliant staff always so friendly when speaking to...

5
Brilliant staff always so friendly when speaking to them & their services are just brilliant. Really help me as a mum of 4 Reviewed on: 22nd April 2025

Great service, great communication from staff

5
Great service, great communication from staff Reviewed on: 22nd April 2025

My central credit union is one big happy family

5
I have the most amazing experience at my local credit union on park road Liverpool the staff are always so lovely and welcoming nothing is ever too much for them and we’re always greeted with a smile it’s become more like a family and that being said it’s a family that you can trust with your money i look forward to many more years of being a central credit union customer Reviewed on: 22nd April 2025

amazing all the time

5
amazing all the time well spoken to staff wouldnt go else were always happy to help Reviewed on: 22nd April 2025

I’ve been a member for over 15 years and always foun...

5
I’ve been a member for over 15 years and always found everything straight forward and they are always here to help the best way they can. Reviewed on: 22nd April 2025

Always very helpful and there to help

5
Always very helpful and there to help Reviewed on: 22nd April 2025