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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

Great staff great and easy applications fast and easy

Great staff great and easy applications fast and easy Reviewed on: 9th January 2024

I have been with the credit union for 2 years now an...

I have been with the credit union for 2 years now and they are fantastic Reviewed on: 8th January 2024

My view on central credit union.

I joined just under a year ago. I like the credit union it is very helpful due to being a single mum thank you Reviewed on: 22nd December 2023

Amazing customer service

Fantastic at helping when in a crap situation we find them invaluable Reviewed on: 21st December 2023

Customer service

Always really friendly and helpful and would be completely lost without them Reviewed on: 21st December 2023

Excellent service

Excellent service and excellent staff very helpful and friendly Reviewed on: 21st December 2023

Amazing

All staff are so helpful and lovely! Really makes Christmas so much easier and you save as you repay the loan! Amazing Reviewed on: 21st December 2023

Excellent service & customer service

Have been with the Liverpool credit union since I lost my late partner in 2015. Never had a single issue customer relations are excellent, always made to feel listened too and understood, as I have bad social anxiety but this team always understood me. I find this very important when dealing with Credit Union,but cannot fault them in any way. Reviewed on: 21st December 2023

Staff are so lovley!

From start to finish staff have been so lovley and kind. As well as professional and understanding! Couldn’t recommend enough! Reviewed on: 18th December 2023

Brilliant service

Easy to apply . Brilliant way to loan money . Lovely advisor Karen explained everything I needed to know about the loan and about savings accounts . Perfect service . Reviewed on: 18th December 2023

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