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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

5
Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

Would of gave full stars but...

3
Was due to paid Friday and never got paid till Sunday obviously this unacceptable was left with nothing because of this error not even a sorry or compensation either and the fact they left one girl on her own on the phones to deliver the news to people was upsetting to I felt so sorry for her Reviewed on: 28th June 2023

The best credit union in town

5
Very nice polite people so profesional and friendly service Reviewed on: 28th June 2023

Staff are lovely they are so helpful.

5
Staff always go out of their way to answer any queries or concerns you may have. The service is efficient I would highly recommend. Reviewed on: 28th June 2023

Responsible and affordable

5
Responsible and affordable loans that are an absolute necessity to low income households, especially in the current economical climate Interest rates are second to none meaning these loans can be a literal lifesaver to many Reviewed on: 28th June 2023

Good company

5
Really good company, looks after you all the way through will help when you need it easy application process not had any issues with central Liverpool credit union Reviewed on: 28th June 2023

Fast efficient service

4
Every time I have contacted I always get a swift response and the staff are very friendly and explain any queries I have had previously. Would definitely recommend to others as this service is helpful. Reviewed on: 28th June 2023

I love the credit union

5
Always gives me peace of mind for Christmas & holiday or even the unexpected … I love that I’m also saving for a brighter future for my children would highly recommend and already have to lots of people! Reviewed on: 28th June 2023

Member loan

5
When applying for loans I find it to be a quick process before final decision.also good for savings as well this I a genuine financial option for local communities Reviewed on: 28th June 2023

Excellent service reliable great customer service.

5
I have been with credit union for around 11 years now and cannot fault them at all I always recommend to friends and family as to Me this is a financial saver for me and my kids helped me through Christmas each year Reviewed on: 28th June 2023

Central credit union

5
Very helpful and friendly staff, always there for support. Reviewed on: 28th June 2023

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