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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

70% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2600)

Always helpful and quick in response

Always helpful and quick in response Reviewed on: 20th June 2025

I have been with Central credit union for a long time.

I have been with Central credit union for a long time. Staff always more than helpful. Customer service is excellent. I have had a number of loans over the years. I could not not have coped without them. Reviewed on: 19th June 2025

Superb service

Extremely efficient and polite , very easy application Reviewed on: 19th June 2025

Central credit union is a very helpful for them time...

Central credit union is a very helpful for them times you are in need IV been with them for couple of years now and they have been very helpful in regards to setting a limit were id be able to afford to pay back rather than companys that put you in debt Reviewed on: 19th June 2025

I have always had help and a stress free experience...

I have always had help and a stress free experience Reviewed on: 19th June 2025

Helpful staff

Staff always go out their way to help Reviewed on: 19th June 2025

2 years with central Liverpool

I've been with central Liverpool for just over 2 years now.They have been fantastic, start to finish. Always been transparent and helpful. I have told a few friends to join when they have been looking for a CU. I appreciate they also do a lot for our community. Reviewed on: 19th June 2025

Brilliant experience

They have helped me and my family so much through the 15 years I have been with them helping us to have family holiday and helping my daughter through university and with household repairs the staff are lovely friendly and helpful Reviewed on: 19th June 2025

Always had a positive experience with credit union.

Always had a positive experience with credit union. Staff are friendly and professional, great customer service and loan agreements are fair no silly repayments there online service and applying for a loan is simple to use and easy to navigate, it's alittle harder to try and call but much easier to use the online service and they also have an online chat so makes things alot easier when you have any inquiries All round positive experience Reviewed on: 19th June 2025

Credit union has been my saviour being a single parent.

Credit union has been my saviour being a single parent. I have been with them for over 20 plus years and they are Amazing. I have had my family and friends join over the years. Great service. If I did t have credit union i dont know what I would have done at times. Their staff are also amazing and you get to know them all, they are always there to help and support in any way they can. Reviewed on: 19th June 2025

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