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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

I have been with credit union for years I would be l...

I have been with credit union for years I would be lost with out it the staff are really lovely aswell. I would definitely recommend to people it's also good got when things break at your home you can get loan and replace ur home goods. Reviewed on: 20th May 2025

Brilliant highly recommended to all my family and fr...

Brilliant highly recommended to all my family and friends Reviewed on: 12th May 2025

Loan officer and staff alike are all extremely well...

Loan officer and staff alike are all extremely well articulated, empathetic, supportive and patient whilst dealing with any queries. Reviewed on: 12th May 2025

Helpful and Smiley

Always really happy to help with any questions. One time I went into the shop and they could not be more helpful and explained everything I needed to know slowly and thoroughly which made me more comfortable . Reviewed on: 12th May 2025

I highly recommend central credit union customer ser...

I highly recommend central credit union customer service skills is outstanding. Staff always willing to help making our lives a lot easier with their upstanding to help. Thank you to all central credit union staff. Reviewed on: 12th May 2025

Excellent customer service

From the start of the application I received first class customer. Service, very polite and helpful. Reviewed on: 12th May 2025

There has been so much positive communication and al...

There has been so much positive communication and always looking after best interests each and every time. Nothing is ever too much to ask when needing an explanation either. Reviewed on: 10th May 2025

They helped with everything , explained the process

They helped with everything , explained the process Reviewed on: 10th May 2025

I have always have excellent customer service with a...

I have always have excellent customer service with all members at the credit union nothing is ever to much for anyone of them Reviewed on: 9th May 2025

I have always had a good service from credit union,...

I have always had a good service from credit union, I think it is also a very good way to save, and rates are very good Reviewed on: 9th May 2025

Very good service .

Very good service . Friendly staff. Reviewed on: 9th May 2025

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